NHS Mental Health Administrator – Data & Diary

Kent and Medway Mental Health NHS Trust; Ramsgate; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization is seeking a dynamic Administrator in Ramsgate to provide vital administrative support to their Mental Health Administration Team. Your role will involve data entry, diary management, and liaising with internal teams while ensuring high-quality service for patients. The ideal candidate should have experience with MS Office and prior customer service, ensuring that patient needs are prioritized. This full-time role demands excellent organization and communication skills.

Qualifications

• Educated to GCSE in Maths and English or equivalent.
• Past customer service experience or understanding of great service experience.
• Experience in audio typing is a bonus.

Responsibilities

• Provide full secretarial and administrative support to the multi-disciplinary team.
• Data entry, management of Consultant diaries, minute taking.
• Liaising with internal departments and booking appointments.

Skills

Customer service understanding

Organisational skills

Keyboard skills

Prioritisation of workloads

Education

NVQ2 Business Administration / RSA2 or equivalent

Tools

Microsoft Office (Outlook, Excel, Word)

RiO system

Job description

A healthcare organization is seeking a dynamic Administrator in Ramsgate to provide vital administrative support to their Mental Health Administration Team. Your role will involve data entry, diary management, and liaising with internal teams while ensuring high-quality service for patients. The ideal candidate should have experience with MS Office and prior customer service, ensuring that patient needs are prioritized. This full-time role demands excellent organization and communication skills.