NHS Mental Health Admin Officer Part-Time

CPFT; Cambridge; On-site; GBP 26,000 - 27,000; Part time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) is recruiting a Band 3 Administrator for the Orthopaedic Psychological Support Service, starting at Fulbourn (Beacon Centre). The role is 30 hours per week on a fixed-term basis until 31 August 2027 with training and supervision provided.

The post requires accurate typing, strong organisational skills, excellent customer service, and the ability to work autonomously within a supportive team.

Qualifications

• Educated to GCE/GCSE standard.
• RSA Stage II/NVQ Level 2 in Administration or equivalent.
• Good command of written English.
• Experience in a busy office/customer facing environment.

Responsibilities

• Word processing of all forms of correspondence, reports and summaries required by the team.
• Undertake diary management for clinicians/managers as required.
• Organise team/ward meetings, take, transcribe and distribute minutes.
• Organise clinics and associated appointments using brought forward systems.
• Provide operational support and supervise Band 2 staff when required.
• Deal with staff and service user requests following Trust procedures.
• Inputting and updating service user information on computerised systems.
• Maintain filing in paper and electronic records and track notes.
• Ensure good customer service via professional telephone service and messaging.
• Undertake training of new staff as directed.

Skills

Typing 50wpm

Customer service

Organisational skills

Telephone manners

Confidentiality

Medical terminology

Data Protection

Education

GCE/GCSE

RSA Stage II

English proficiency

Tools

SystmOne

Job description

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) is recruiting a Band 3 Administrator for the Orthopaedic Psychological Support Service, starting at Fulbourn (Beacon Centre). The role is 30 hours per week on a fixed-term basis until 31 August 2027 with training and supervision provided.

The post requires accurate typing, strong organisational skills, excellent customer service, and the ability to work autonomously within a supportive team.