NHS Medical Secretary & Pathway Coordinator

East Kent Hospitals University NHS Foundation Trust; England; On-site; GBP 23,000 - 30,000; Full time

Job summary

East Kent Hospitals University NHS Foundation Trust is seeking an experienced Medical Secretary to join our busy department. The role works alongside a team of medical secretaries and closely with the Clinical team, requiring excellent organisational skills, meticulous attention to detail and a professional, confidential approach.

Key duties include managing schedules, transcribing letters, handling enquiries from GPs and patients, arranging appointments, maintaining patient pathways and filing

Qualifications

• Experience in a busy medical/secretarial environment.
• Strong organisational and communication skills.
• Awareness of patient confidentiality and data protection.

Responsibilities

• Organise own work schedule and prioritise tasks to meet deadlines.
• Transcribe from audio, copy type or shorthand for clinical letters and correspondence.
• Act as point of contact for Nurses, GP’s, patients and other departments.
• Assess enquiries and respond appropriately to maintain service quality.
• Make appointments in line with targets and notify line manager when not achievable.
• Maintain patient target lists and related reports.
• File investigation results and flag urgent items for clinical input.
• Maintain an efficient filing system to support department operations.

Skills

Office procedures

Prioritising workload

Calm under pressure

Analytical judgement

Organising complex tasks

Interpersonal skills

NHS experience

Patient pathways

Education

GCSE English (A-C)

Medical secretary qualification

Tools

Microsoft Word

Microsoft Excel

Job description

East Kent Hospitals University NHS Foundation Trust is seeking an experienced Medical Secretary to join our busy department. The role works alongside a team of medical secretaries and closely with the Clinical team, requiring excellent organisational skills, meticulous attention to detail and a professional, confidential approach.

Key duties include managing schedules, transcribing letters, handling enquiries from GPs and patients, arranging appointments, maintaining patient pathways and filing