Pathway Coordinator (Medical Secretary)

University Hospitals of Derby and Burton NHS Foundation Trust; Walton-on-Trent; On-site; GBP 20,000 - 26,000; Full time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust invites applications for a Gynaecology Secretarial Team member. You will provide a high-quality medical secretarial service, supporting consultants and the clinical team to deliver efficient, patient-focused care.

You will liaise with patients, consultants and staff, manage competing priorities in a busy environment, and handle sensitive information with discretion, contributing to a supportive, inclusive team.

Responsibilities

• Act as a key point of contact for patients, consultants, and medical staff
• Respond to enquiries with sensitivity, professionalism, and efficiency
• Prepare and send clinical correspondence within agreed timescales and quality standards
• Escalate urgent test results and important communications promptly
• Provide support and cover for colleagues when required
• Work in line with Trust and national policies, including waiting list management and 18-week pathway targets

Job description

We are excited to offer an opportunity to join our friendly and supportive Gynaecology Secretarial Team.

In this role, you will provide a high-quality medical secretarial service, supporting consultants and the wider clinical team in delivering efficient and patient-focused care. You will work collaboratively with colleagues across the department, contributing to a positive and inclusive team environment.

We are looking for a confident and approachable communicator who can effectively liaise with patients, consultants, and staff at all levels. The ideal candidate will be enthusiastic, well-organised, and able to manage competing priorities in a busy environment, while maintaining professionalism and attention to detail.

The ideal candidate should be able to bring strong interpersonal skills, a proactive mindset, and the ability to handle sensitive information with tact and discretion. A commitment to teamwork, problem-solving, and delivering excellent service is essential.

• Act as a key point of contact for patients, consultants, and medical staff
• Respond to enquiries with sensitivity, professionalism, and efficiency
• Prepare and send clinical correspondence within agreed timescales and quality standards
• Escalate urgent test results and important communications promptly
• Provide support and cover for colleagues when required
• Work in line with Trust and national policies, including waiting list management and 18-week pathway targets

Closing date of applications: 12 November 2026

Interview date: 26 November 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Esther Kersey Job title: Service Coordinator Email address: [e-mail] Telephone number: 07353131768

Very happy to be contacted to discuss the position or if you would like to meet the team prior to application or interview.