NHS Medical Administrator - GP Practice

Penrose Health; Greater London; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave (including public

Your birthday off

Blue Light Card membership

Local team incentives

Job summary

Penrose Health is seeking an NHS Medical Administrator to support 6 GP Practices across South East London. You will handle Medical Reports, Referrals, Lab Results, and patient documentation in EMIS, ensuring records are accurate and up to date.

You’ll link General Practitioners with patient outcomes and help reduce clinicians’ administrative workload. The role suits someone with a medical background, who is detail-driven, organised, and enjoys directly contributing to high-quality patient care

Qualifications

• Experience in medical administration or NHS environment.
• Ability to code, summarise and upload patient information into EMIS.
• Strong organisational skills and attention to detail.

Responsibilities

• Support clinicians by reducing their administrative workload.
• Manage workflow queues and maintain safe turnaround times.
• Review and triage incoming clinical documents.
• Process and manage lab results and referrals.
• Scan, code, and file patient information into EMIS.
• Summarise new patient records and maintain accurate summaries.
• Liaise with clinicians to ensure timely follow-up on abnormal results.
• Route information to the right clinician based on urgency and protocols.
• Support audits and general administrative tasks.
• Aim for team KPIs related to workload.

Skills

Medical administration

Attention to detail

Organisation

Communication

EMIS proficiency

Tools

EMIS

Job description

Department: GP Assistants

Location: Kingfisher Medical Centre & Kingfisher Surrey Docks

Compensation: £25,000 - £28,500 / year

Description

As a NHS Medical Administrator, you’ll be the backbone of our clinical admin operations for 6 GP Practices across South East London. You will keep everything running smoothly behind the scenes while supporting clinicians and patients. From managing Medical Reports, Referrals, handling Lab Results or triaging incoming patient’s clinical documentation, you’ll play a vital role in delivering high-quality care. You’ll help keep patient records accurate and up to date by coding, summarising, and uploading information into EMIS, and you’ll support essential admin processes.

You’ll be the critical link between General Practitioners and patient outcomes.

This role is perfect for someone with a medical background who’s detail-driven, organised, and enjoys work that directly contributes to better patient care behind the scenes.

If you’re detail-driven, quick to learn, and ready to make an impact in primary care, this is your chance to start a meaningful career within the NHS.

Key Responsibilities

• Supporting clinicians by reducing their administrative workload, allowing them to focus on direct patient care.
• Managing workflow queues, keeping on top of backlogs, and helping maintain safe turnaround times.
• Reviewing and triaging incoming clinical documents
• Processing and managing lab results and referrals.
• Scanning, coding, and filing patient information into EMIS.
• Summarising new patient records and maintaining accurate medical summaries.
• Liaising with clinicians to ensure timely follow-up on abnormal results.
• Routing information to the right clinician (GP, pharmacist, nurse, etc.) based on urgency, risk, and clinical protocols.
• Coding and summarising key clinical information into EMIS to keep patient records accurate and up to date.
• Supporting audits, reporting, and general administrative tasks.
• Constantly working towards personal and team KPIs relating to workload

You’ll Thrive Here If You

• Want to be part of a supportive team where what you do behind the scenes has a real, meaningful impact on patient care.
• Enjoy work that’s detailed, focused, and genuinely makes a difference to patient safety and clinical care.
• Love spotting patterns, picking out important information, and making quick, accurate decisions.
• Take pride in being organised, structured, and consistent, especially when handling large volumes of clinical documents.
• Feel confident working with clinical terminology and can follow clear protocols with accuracy.
• Are motivated by helping clinicians do their best work by taking admin pressure off their day.
• Can balance speed with precision - getting through the workload while keeping patient safety front and centre.
• Stay calm under pressure and enjoy bringing order to busy workflows or backlogs.
• Communicate clearly and work well with others, especially when escalating urgent information or clarifying actions.
• Take ownership of your work, ask the right questions, and are proactive about solving problems.

Why Join us?

• Lifestyle benefits – including team socials and exclusive employee discounts!
• Make a Real Impact: Play a vital role in patient care by ensuring accurate and timely processing of tests and investigations.
• Career Development: Gain hands-on experience in a clinical setting
• Structured Training: Benefit from a comprehensive two-week induction and ongoing support to help you succeed.
• Collaborative Environment: Work alongside experienced healthcare professionals in a supportive, team-oriented setting.
• Flexible Entry Point: Perfect for candidates with a Medical background who want to enter the healthcare sector
• Innovation & Learning: Exposure to NHS systems and processes, giving you valuable insight into modern healthcare operations.
• 28 days annual leave (including public holidays)
• Your birthday off
• Blue Light Card membership
• Local team incentives