Medical Administrator

FedBucks Ltd; Princes Risborough; Presencial; GBP 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free parking

Employee Assistance Programme

Health and wellbeing support

Ongoing training and development

Descripción de la vacante

FedBucks Ltd in Princes Risborough is seeking a Medical Administrator to join our Primary Care Services team. You will provide essential administrative support across clinical services, coordinate patient appointments, maintain records and work with our wider healthcare teams.

The role involves 37.5 hours per week, Monday to Friday, with occasional travel to other Buckinghamshire locations and a commitment to delivering high-quality patient care within a not-for-profit GP federation.

Formación

• Excellent communicator with patients and staff.
• Strong organisational and administrative skills.
• Ability to work under pressure and maintain confidentiality.

Responsabilidades

• Booking and managing patient appointments
• Communicating with patients, GP practices and healthcare providers
• Supporting referral processes and clinical administration
• Preparing documentation for clinics and appointments
• Maintaining accurate records and data systems
• Processing correspondence and patient communications
• Supporting clinicians and service teams with day-to-day administration
• Ensuring patient information is handled confidentially and accurately

Conocimientos

Communication

Organisational skills

Teamwork

Customer service

Attention to detail

Educación

GCSEs in English, Maths and IT

Experience in medical environment

Herramientas

EMIS Web

eRS

Descripción del empleo

Medical Administrator - Primary Care Services

Location: Princes Risborough (with occasional travel to other Buckinghamshire locations)

Hours: 37.5 hours per week, Monday to Friday

Salary: £25,545 per annum

Join Our Team and Help Deliver Outstanding Patient Care

Are you an organised, friendly and proactive administrator who enjoys making a difference?

We are looking for a Medical Administrator to join our supportive Primary Care Services team. This is a varied and rewarding role where you will work closely with patients, clinicians, GP practices and healthcare providers, helping ensure local people receive timely access to high-quality healthcare services.

Main duties of the job

Whether you have previous experience in healthcare administration or are looking to build a career within the NHS and Primary Care, we would love to hear from you.

Our team supports a range of community healthcare services across Buckinghamshire, including:

• Intermediate Gynaecology
• NHS Health Checks

No two days are the same, and you'll play an important role behind the scenes, helping our services run smoothly and efficiently for both patients and healthcare professionals.

About the Role

As a Medical Administrator, you will provide essential administrative support across a range of clinical services. You will be responsible for coordinating appointments, supporting patient pathways, handling enquiries, maintaining records and working collaboratively with our wider healthcare teams.

About us

FedBucks is a not-for-profit GP federation of 45 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Job responsibilities

• Booking and managing patient appointments
• Communicating with patients, GP practices and healthcare providers
• Supporting referral processes and clinical administration
• Preparing documentation for clinics and appointments
• Maintaining accurate records and data systems
• Processing correspondence and patient communications
• Supporting clinicians and service teams with day-to-day administration
• Ensuring patient information is handled confidentially and accurately

Training and support will be provided for the successful candidate.

About You

We're looking for someone who:

• Is highly organised and able to manage competing priorities
• Has excellent communication and customer service skills
• Enjoys working as part of a team
• Has a positive, flexible and professional approach
• Is committed to delivering excellent patient care

Experience within a healthcare, NHS or GP practice environment would be advantageous, but is not essential. We welcome applications from candidates with transferable administrative skills who are keen to learn and develop.

Knowledge of EMIS Web and eRS is desirable, and full training will be provided where required.

What We Offer

At FedBucks, we recognise that our people are our greatest asset. We are committed to creating a positive and supportive working environment where colleagues can develop and thrive.

We offer:

• 25 to 30 days annual leave (depending on length of service)
• Bank holidays in addition to annual leave
• Employee Assistance Programme
• Health and wellbeing support
• Free parking
• Ongoing training and development opportunities
• The opportunity to make a meaningful difference to local patient care

Additional Information

• The role is primarily based at our Princes Risborough office.
• Occasional travel to other Buckinghamshire locations may be required.
• A full UK driving licence is required.
• Company pension
• Free parking
• On-site parking

Person Specification

Skills and knowledge

• Excellent communicator face to face and via telephone
• Understanding of Medical terminology
• Able to work under pressure.
• Able to work in a changing environment.
• EMIS System knowledge
• eRS System knowledge

Qualifications

• GCSE or equivalent in English, Maths and IT
• Working within a medical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.