NHS Library & Knowledge Services Assistant – Enquiries & Admin

West Hertfordshire Teaching Hospitals NHS Trust; Watford; On-site; GBP 26,000 - 32,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 3 Library and Knowledge Services Assistant (Corporate) to support NHS staff by locating and delivering information for decision making, education and research at Watford General Hospital.

The role focuses on enquiries desk services, cataloguing, and library administration, with occasional work at St Albans City Hospital. ICT skills, problem solving, and clear communication are essential.

Qualifications

• GCSEs including Maths and English at grade C or above.
• Level 3 Apprenticeship in Library, Information and Archive Services or equivalent.

Responsibilities

• Operate an enquiries desk to help NHS staff find information, resources or services.
• Search in databases and systems for required publications and obtain copies for staff.
• Provide administrative support such as processing new registrations and reminders for overdue books.
• Promote library services and maintain good relationships with the Library and Knowledge Services team.

Skills

MS Office

Databases

Education

GCSE (Maths & English) A-C

Library, Information and Archive Services - Level 3 Apprenticeship

Tools

Library Management System

Job description

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 3 Library and Knowledge Services Assistant (Corporate) to support NHS staff by locating and delivering information for decision making, education and research at Watford General Hospital.

The role focuses on enquiries desk services, cataloguing, and library administration, with occasional work at St Albans City Hospital. ICT skills, problem solving, and clear communication are essential.