NHS Booking Coordinator — Flexible Shifts & Patient Care

ramsayhealthcare; Ashtead; Presencial; GBP 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private Medical Cover

Discounted Bupa Dental Insurance

Life Assurance (Death in Service) x3

Private Pension, with Ramsay matching

Employee Assistance Programme

25 days annual leave + bank holidays

Flexible shift patterns

Family friendly policies includingenh

Volunteer leave

Training via Ramsay Academy

Cycle2Work scheme

Subsidised staff restaurant

Free parking on site

Resumo da oferta

Ramsay Health Care UK is recruiting an NHS Co-ordinator at Ashtead Hospital in Surrey. The role is full-time (37.5 hours/week) and focuses on booking appointments and clinics within local and national guidelines, while delivering excellent patient service with empathy.

You will communicate with outpatient reception teams, secretaries and consultants to manage inquiries, maintain confidentiality, and support targets around patient waiting times.

Qualificações

• Excellent communication and people skills essential for coordinating appointments and liaising with teams.
• Ability to handle sensitive information in line with data protection and patient confidentiality.
• Experience working with multi-disciplinary teams and managing urgent queries in a hospital setting.

Responsabilidades

• Book new and follow-up appointments and clinics across specialties following local and national booking guidelines.
• Provide excellent patient service with empathy and understanding.
• Liaise daily with outpatient reception teams, secretaries and consultants.
• Work in a calm, logical, and methodical way while maintaining records.

Conhecimentos

Communication skills

Multi-tasking

Data protection

Customer service

Empathy

Ferramentas

Booking system

Descrição da oferta de emprego

Ramsay Health Care UK is recruiting an NHS Co-ordinator at Ashtead Hospital in Surrey. The role is full-time (37.5 hours/week) and focuses on booking appointments and clinics within local and national guidelines, while delivering excellent patient service with empathy.

You will communicate with outpatient reception teams, secretaries and consultants to manage inquiries, maintain confidentiality, and support targets around patient waiting times.