Billing Administrator

ramsayhealthcare; Ashtead; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Private Healthcare

Contributory Pension Scheme

Life Assurance

Employee Assistance Programme

Free On-site Parking

Hybrid working

Job summary

Ashtead Hospital is recruiting a Billing Administrator to join the Finance team. The role focuses on accurate and timely billing of patient activity, maximising revenue capture, processing cash receipts, and supporting the hospital's financial processes.

The post involves cross-service work, close collaboration with clinical and administrative teams, and a hybrid working pattern with three days in the office and the remainder remote after training.

Qualifications

• Previous billing, accounts administration, finance or healthcare administration experience.
• Experience in a hospital or healthcare environment is advantageous.
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.

Responsibilities

• Raise invoices accurately and in a timely manner.
• Maximise revenue capture by correctly recording chargeable activity.
• Maintain accurate financial records and billing information.
• Respond promptly to information requests and documentation.
• Investigate and resolve billing queries from patients, insurers, and third parties.
• Collaborate with hospital teams to support efficient billing processes.
• Assist with month-end and financial reporting as required.
• Ensure compliance with Ramsay Health Care policies and procedures.
• Contribute to continuous improvement within the billing function.

Skills

Communication skills

Attention to detail

Time management

Organizational skills

Healthcare administration

Tools

Microsoft Excel

MS Office

Job description

Billing Administrator

Ashtead Hospital, Surrey

37.5 Hours Per Week | Full Time | Hybrid Working Available

An exciting opportunity has arisen for a Billing Administrator to join the Finance team at Ashtead Hospital.

This is a key role within the hospital, responsible for ensuring the accurate and timely billing of patient activity, maximising revenue capture, processing cash receipts and supporting the smooth operation of the hospital's financial processes.

Although based at Ashtead Hospital, this role supports activity across multiple services and works closely with clinical and administrative teams to ensure all chargeable activity is captured and invoiced correctly. Ashtead Hospital is a highly respected private hospital with an excellent reputation for delivering the highest standards of care and service.

Reporting to the Billing Team Leader, you will be responsible for billing and charge capture activities, while providing a high level of service to both internal and external stakeholders.

Following a comprehensive induction and training period, the role will offer hybrid working, with an expectation to attend the office 3 days per week and work remotely for the remainder of the week.

Key Responsibilities

• Ensure all invoices are raised accurately and in a timely manner.
• Maximise revenue capture by ensuring all chargeable activity is correctly recorded and billed.
• Maintain accurate financial records and billing information.
• Ensure timely responses to requests for information and documentation.
• Investigate and resolve account and billing queries from patients, insurers and third parties.
• Work closely with colleagues across the hospital to support efficient billing processes.
• Support month-end and financial reporting activities as required.
• Ensure compliance with Ramsay Health Care policies and procedures.
• Contribute to continuous improvement within the billing function.

What You'll Bring

• Previous experience in a billing, accounts administration, finance or healthcare administration role.
• Previous hospital or healthcare experience would be advantageous.
• Strong written and verbal communication skills.
• Good attention to detail and a high level of accuracy.
• Confident user of Microsoft Excel and other Microsoft Office applications.
• Excellent organisational and time management skills.
• Ability to manage multiple tasks and meet deadlines.
• A flexible and proactive approach to work.
• A positive attitude with a commitment to honesty, integrity and professionalism.
• Experience of finance or patient administration systems would be beneficial.

In Return We Offer

• Competitive salary
• 25 days annual leave plus bank holidays, increasing with service
• Private Healthcare
• Contributory Pension Scheme
• Life Assurance
• Employee Assistance Programme
• Excellent Training and Development Opportunities
• Free On-site Parking
• Access to Ramsay employee benefits and discounts
• Hybrid working following successful completion of training

About Us

Ashtead Hospital is one of Surrey's leading private hospitals, providing high-quality care across a wide range of specialties. We are committed to delivering outstanding patient experiences and supporting our colleagues to develop and thrive in their careers.

If you are an organised and detail-oriented administrator looking to develop your career within a busy and supportive finance team, we would love to hear from you.

We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.