NHS Admin & Appointments Support Assistant

Leicestershire Partnership; Leicester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Leicestershire Partnership NHS Trust is seeking a diligent Support Team Assistant to join the Nutrition and Dietetic Service in Leicester. The role involves speaking to patients and health professionals by phone, arranging appointments, updating confidential records, and generating clinical correspondence.

You will need strong IT skills, legible handwriting for post and filing, and the ability to work quickly in a busy administrative environment.

Qualifications

• Strong administrative skills in a busy office environment.
• Clear communication with patients and health professionals.
• Proficient with computers and clinical systems for booking and records.

Responsibilities

• Deal with telephone enquiries from patients and health professionals.
• Use computer systems to check/update patients’ confidential details, arrange appointments and generate correspondence.
• Prepare post, information packs and filing of paper-based information.

Skills

Administrative skills

Communication skills

IT literacy

Job description

Leicestershire Partnership NHS Trust is seeking a diligent Support Team Assistant to join the Nutrition and Dietetic Service in Leicester. The role involves speaking to patients and health professionals by phone, arranging appointments, updating confidential records, and generating clinical correspondence.

You will need strong IT skills, legible handwriting for post and filing, and the ability to work quickly in a busy administrative environment.