Dietetics Admin & Appointment Support (Flexible Hours)

NHS Jobs; United Kingdom; Remote; GBP 22,000 - 28,000; Full time

Job summary

Leicestershire Partnership NHS Trust is recruiting a Support Team Assistant to join our Admin Support Team in the Nutrition and Dietetic Service. The role involves handling incoming calls from patients and health professionals, arranging appointments, and performing general admin duties in a fast-paced environment.

You will need excellent communication, strong IT skills, legible handwriting, and the ability to use clinical systems to check patient details and generate correspondence.

Qualifications

• Excellent administration and communication skills.
• Speak clearly with patients and health professionals on the telephone.
• Proficient with computers and clinical systems to check and update patient details, arrange appointments and generate correspondence.
• Legible handwriting and filing skills are essential, along with using office equipment.

Responsibilities

• Handle daily telephone contact with patients and health professionals.
• Use clinical systems to check and update patient details and book appointments.
• Generate clinical correspondence and maintain records.
• Prepare post, information packs and filing of paper-based information.

Skills

Telephone etiquette

Computer literacy

Filing admin skills

Legible handwriting

Job description

Leicestershire Partnership NHS Trust is recruiting a Support Team Assistant to join our Admin Support Team in the Nutrition and Dietetic Service. The role involves handling incoming calls from patients and health professionals, arranging appointments, and performing general admin duties in a fast-paced environment.

You will need excellent communication, strong IT skills, legible handwriting, and the ability to use clinical systems to check patient details and generate correspondence.