NHS 111 Pharmacy Lead

DHU Healthcare NHS 111; East Midlands; On-site; GBP 39,000 - 48,000; Part time

Job summary

DHU Healthcare NHS 111 is seeking an NHS 111 Lead Pharmacist for a part-time, 15-hour-per-week role on a 12-month fixed-term contract based in Derby. You will support the Head of Pharmacy with oversight of the integrated Urgent Care Pharmacist team, including audits, appraisals, and administrative duties.

A strong focus on patient-centred care and collaboration with the wider NHS 111 service is essential. You will contribute to the ongoing development of the team, review Datix submissions, and

Qualifications

• Experience in leading a pharmacy team and mentoring colleagues.
• Ability to provide constructive feedback and support professional development.
• Strong interpersonal skills to engage with staff and stakeholders.

Responsibilities

• Lead the integrated IUC Pharmacist team and support the Head of Pharmacy.
• Oversee audits, annual appraisals, and admin requirements.
• Contribute to development of the pharmacy team and governance practices.

Skills

Leadership

Communication

Clinical governance

Job description

Join our NHS 111 team and make every call count. NHS 111 Lead Pharmacist Part Time, 15 hours 12 Month Fixed Term Contract Location: Derby At DHU Healthcare, every role matters. We're a team driven by compassion, respect, and encouragement, where contributions are valued and every voice is heard. Together, we make an impact and help shape the future for our patients, colleagues, and communities. DHU Healthcare has been providing the support patients need for more than 30 years. Today, we're proud to be the largest NHS 111 provider in the country, rated OUTSTANDING by the Care Quality Commission. Our teams answer around one in every four NHS 111 calls made across England, providing mil lions of people with safe, compassionate advice when they need it most.

As an NHS 111 Lead Pharmacist, you will support the Head of Pharmacy with the oversight and mentorship of the integrated Urgent Care ( IUC ) Pharmacist team. You will be responsible for the regular auditing of team members, annual appraisals and other administration requirements. you will also contribute towards the further development of the pharmacy team, as well as reviewing Datix submissions, providing feedback from patients and colleagues and encouraging the engagement of the team within the wider healthcare divisions. Being an active member of the NHS 111 service provision team is vital, with a solid foundation and expertise in providing high- quality advice to patients via a telephone service, demonstrating patient- centred care with all decision- making processes

Key areas of accountability and responsibility:

• Leadership
  Confident and active member of the IUC pharmacy team. Promotion of General Pharmaceutical Council (GPhC) code of conduct. Demonstrate excellent interpersonal skills to strengthen team relationships. Role modelling of the behaviours associated with our CARE values. Engage team with networking opportunities and training.
• Communication
  Readily available and approachable for all staff members within the pharmacy team and beyond. Provision of regular written, and verbal, feedback regarding professional and clinical performance in the form of audits and other communications i.e. from clinical shift leads. Provide monthly support/delivery of team meetings. Ability to confidently communicate with external stakeholders and internal relations.
• Clinical Governance
  Undertake monthly audits and annual appraisals. Participate in the clinical governance requirements within the wider work of the organisation. Practice within the parameters of company policies, protocols and guidelines. Provide quality improvement suggestions and highlight a...