NHS 111 Clinical Advisor - Derby - Days/Nights

DHU Healthcare; East Midlands; On-site; GBP 27,000 - 39,000; Full time

Benefits offered by this job

NHS pension

Wellbeing support

Flexible working options

Career growth and development

Job summary

DHU Healthcare in the United Kingdom is seeking NHS 111 Clinical Advisors to support patients by phone, using the NHS Pathways system to assess symptoms and guide the next best steps. As the first clinical contact, you will provide reassurance and evidence-based advice.

If you're a Registered Adult Nurse, Paramedic or Pharmacist with post-registration experience, we can provide full training and support. Site-based roles with flexible day and night shifts are available.

Qualifications

• Registered healthcare professional with post-registration experience.
• Strong clinical judgement and communication skills.
• Ability to work over the phone using NHS Pathways.

Responsibilities

• Support patients over the phone, using NHS Pathways to assess symptoms and guide to the right care.
• Provide reassurance and evidence-based advice as the first clinical contact.

Skills

Clinical triage

Communication

IT confidence

NHS Pathways

Patient care

Tools

NHS Pathways

Phone triage software

Job description

Job Introduction

Every call is a chance to make a difference.

NHS 111 Clinical Advisor

At DHU Healthcare, every role matters. We're a not-for-profit team driven by compassion and respect, where your voice is heard and your growth truly matters. Join us and be part of something bigger. For you, for them, with us.

Competitive salary:

• Training and daytime shifts: £19.63 per hour
• Evenings and night shifts: £25.51 per hour
• Weekend shifts: £28.46 per hour

Working Patterns:

Part-Time and Full-Time day/night positions available, site based (no remote opportunities available).

For them, every call makes the difference

With us, every call makes the difference. Our NHS 111 teams are there when people need urgent help, offering safe, compassionate advice day and night.

As a 111 Clinical Advisor you will:

As a 111 Clinical Advisor, you'll support patients over the phone, using the NHS Pathways system to assess symptoms and guide them to the right care. As their first clinical contact, you'll take them to next best step, while offering reassurance and evidence-based advice.

If you're a Registered Adult Nurse, Paramedic or Pharmacist with post-registration experience, we can give you full training. Strong clinical judgement, IT confidence, and clear communication skills are also essential

With us, your wellbeing comes first.

We'll support your health, happiness and future with benefits that put you first:

• Access to the NHS pension scheme (we'll also honour your existing NHS pension pot and holiday entitlement if you're transferring)
• Wellbeing support
• Flexible working options
• Career growth and development opportunities

For you, the support to go further.

With us, your development matters. Whether you're starting out or ready for your next challenge, we offer clear pathways to help you grow with confidence wherever you are in your career. Essential training is tailored to your role, and support is always within reach – because we know that fulfilled colleagues deliver better care, stronger teamwork, and more impact. From coaching-led leadership through our Inspire programme, partnerships like the Integrated Urgent Care course with the University of Derby, and apprenticeships, we'll help you develop in ways that matter to you. We encourage you to explore new skills and embrace opportunities.

With us, different perspectives make the difference.

The best care comes from teams where everyone feels valued and supported. We welcome colleagues from all backgrounds and proudly support Veterans, Reservists and military families. Inclusion and belonging are central to who we are, and together, we make the difference.

At DHU Healthcare, your skills, ideas and growth matter.

#IND3