NHS 111 Pharmacy Lead

DHU Healthcare NHS 111; Compton; On-site; GBP 24,000 - 42,000; Part time

Benefits offered by this job

NHS pension scheme

Flexible working options

Wellbeing support

Job summary

DHU Healthcare NHS 111 is seeking a Lead Pharmacist to join our Derby team on a part-time basis. You will lead the IUC pharmacy team, influence clinical governance, and ensure safe, compassionate NHS 111 services across our callers.

The role offers a supportive, values-driven environment with CPD, flexible working options, and a strong NHS pension, reflecting our commitment to wellbeing and professional development.

Qualifications

• Registered pharmacist with GPhC and current registration.
• Experience in community pharmacy services.
• Strong understanding of NHS services and external relationships.

Responsibilities

• Lead a pharmacy team within NHS 111 IUC.
• Promote GPhC code of conduct and professional standards.
• Engage staff with training and development opportunities.
• Manage time sheets, annual leave and payroll queries.
• Participate in clinical governance and audits.
• Support CPD and continuous professional development.
• Foster wellbeing and inclusive team culture.
• Collaborate with external stakeholders and internal teams.

Skills

GPhC registered

Interpersonal skills

Written communication

Verbal communication

People at all levels

Community pharmacy knowledge

NHS services understanding

Evidence-based information

CPD maintenance

Calm, organized under pressure

Education

Pharmacy degree (MPharm/BPharm)

GPhC registration

Job description

Join our NHS 111 team and make every call count. NHS 111 Lead Pharmacist Part Time, 15 hours 12 Month Fixed Term Contract Location: Derby At DHU Healthcare, every role matters. We're a team driven by compassion, respect, and encouragement, where contributions are valued and every voice is heard. Together, we make an impact and help shape the future for our patients, colleagues, and communities. DHU Healthcare has been providing the support patients need for more than 30 years. Today, we're proud to be the largest NHS 111 provider in the country, rated OUTSTANDING by the Care Quality Commission. Our teams answer around one in every four NHS 111 calls made across England, providing millions of people with safe, compassionate advice when they need it most.

Key areas of accountability and responsibility

Leadership

Confident and active member of the IUC pharmacy team. Promotion of General Pharmaceutical Council (GPhC) code of conduct. Demonstrate excellent interpersonal skills to strengthen team relationships. Role modelling of the behaviours associated with our CARE values. Engage team with networking opportunities and training.

Communication

Readily available and approachable for all staff members within the pharmacy team and beyond. Provision of regular written, and verbal, feedback regarding professional and clinical performance in the form of audits and other communications i.e. from clinical shift leads. Provide monthly support/delivery of team meetings. Ability to confidently communicate with external stakeholders and internal relations.

Clinical Governance

Undertake monthly audits and annual appraisals. Participate in the clinical governance requirements within the wider work of the organisation. Practice within the parameters of company policies, protocols and guidelines. Provide quality improvement suggestions and highlight any shortfalls. Abide by Health and Safety legislation appropriate EU Directives and COSHH regulations are maintained. Participate in research and development activities. Address and review Datix reports in a timely manner.

Administrative Duties

Manage time sheet, annual leave and payroll queries. Ensure continuous and prompt communication links between departments and staff members. Keep up-to-date with emails and Teams messages. Prompt attendance and thorough preparation in advance of meetings.

Education development

Participate in supervision of other healthcare professions within the company. Undertake clinical consultations within the DHU Healthcare services. Awareness of individuals' mandatory training progress and upkeep - including own. Take part in future interviews, inductions and onboarding of new staff.

Professional

Abide by regulatory requirements and standards of the GPhC.

Continuous Professional Development (CPD)

Showcasing competency and a genuine desire to procure. Represent the profession and uphold image of DHU Healthcare and all healthcare disciplines.

Wellbeing Accountabilities

Foster a positive, inclusive, and psychologically safe workplace. Monitor team wellbeing and act early to address stress, disengagement, or burnout. Manage workloads fairly, promote work-life balance, and support colleagues returning to work. Proactively signpost and support the use of wellbeing resources, including EAP (Hapi) services, such as counselling or other relevant support.

Inclusion & Belonging

Lead a team culture where all employees feel respected, valued, heard, and able to contribute fully. Model inclusive leadership behaviours in decision-making, communication, and collaboration. Create an environment where every team member experiences a strong sense of belonging and can succeed.

Team Engagement

Lead and maintain a highly engaged team through effective communication, coaching-led leadership, regular recognition and meaningful check-ins. Promote continuous development by supporting development opportunities, proactively acting on feedback and encouraging participation in engagement initiatives.

What you will bring

• Registered as a pharmacist with the General Pharmaceutical Council (GPhc)
• Excellent interpersonal skills
• Excellent written, IT and verbal communication skills
• Ability to relate to people at all levels, and deal with senior colleagues with confidence
• Experience and excellent understanding of community pharmacy services
• Understanding of NHS services and relationships with other organisations/service providers
• Experience of utilising information sources to retrieve evidence-based information
• Minimum three years post-qualification
• Ability to work calmly and in an organised fashion in an unpredictable environment
• Up-to-date maintenance of CPD

We'll support your health, happiness and future with benefits that put you first:

• Access to the NHS pension scheme (we'll also honour your existing NHS pension pot and holiday entitlement if you're transferring)
• Wellbeing support
• Flexible working options
• Career growth and development opportunities

Learning, leading, shaping healthcare. At DHU Healthcare, we support your growth at every stage of your career. With clear career paths, tailored training, and the DHU Academy, you'll have the tools and the encouragement to explore new skills and opportunities, take the next step, and make an impact. From leadership programmes and apprenticeships to essential role-specific training, development is part of how we work and shape healthcare together.

A culture where differences matter We believe great care Starts with people feeling valued, respected and supported. That's why we're proud to reflect the diversity of the communities we serve and welcome colleagues from all backgrounds. As a Disability Confident Employer, we welcome candidates to share any support or reasonable adjustments they may need during the recruitment process. We proudly support the Armed Forces community, recognising the strengths and dedication they bring.

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