NHS 111 Health Advisor: Calm, Impactful Caller Support

NHS; Milton Keynes; Hybrid; GBP 18,000 - 30,000; Full time

Benefits offered by this job

27-33 days annual leave (pro rata)

Free parking

Employee Assistance Programme

Job summary

South Central Ambulance Service NHS Foundation Trust is recruiting an NHS 111 Health Advisor for Milton Keynes. The role is full-time and office-based, with a 6-week NHS Pathways training programme to equip you with the skills to guide callers through health concerns and emergencies.

You will join a mission-driven team that supports the community with compassionate, confident communication. A strong focus on wellbeing and progression is emphasized within a robust NHS benefits package.

Qualifications

• No medical experience required.
• Experience with customer or patient interactions is beneficial.
• Right to work in the UK; no visa sponsorship available.

Responsibilities

• Handle a wide range of calls from health concerns to emergencies.
• Provide calm, clear guidance and support to callers.
• Undergo 6-week NHS Pathways training and assessments.

Skills

Compassion

Confidence

Clear communication

Resilience

Help others

Education

GCSEs including English

NHS Pathways Trained

Job description

South Central Ambulance Service NHS Foundation Trust is recruiting an NHS 111 Health Advisor for Milton Keynes. The role is full-time and office-based, with a 6-week NHS Pathways training programme to equip you with the skills to guide callers through health concerns and emergencies.

You will join a mission-driven team that supports the community with compassionate, confident communication. A strong focus on wellbeing and progression is emphasized within a robust NHS benefits package.