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South Central Ambulance Service NHS Foundation Trust; Milton Keynes; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Training and support

Pathways qualification

Professional development

NHS Pension Scheme

NHS Discounts

Job summary

South Central Ambulance Service NHS Foundation Trust in Milton Keynes is seeking NHS 111 Integrated Urgent Care Clinical Advisors (Band 6). You will be the first point of contact, assessing symptoms over the phone, triaging to the right care, and working within a multidisciplinary team of health advisors, nurses, paramedics, and pharmacists.

The role is office-based with no home working; full or part-time posts are available and training is provided; eligibility includes registration as a nurse

Qualifications

• At least 3 years minimum post registration experience.
• Registered general nurse (RN1, RNA).
• Ability to remain calm under pressure.
• Good level of computer literacy.
• Ability to communicate effectively.
• Recent professional clinical experience.
• Prepared to work 5/8 weekends in a 4-week period.
• Motivated towards further professional development.
• Understanding of Clinical Governance and audit practices.

Responsibilities

• Call patients to clinically access their symptoms while triaging in a multidisciplinary team.
• Coordinate care with health advisors, nurses, paramedics, mental health practitioners, and pharmacists.
• Ensure patients receive the right care, in the right place, first time.

Skills

Clinical assessment

Communication skills

Calm under pressure

Team collaboration

Telephone triage

Education

Registered Nurse (RN1/RNA)

Tools

Pathways qualification

Job description

NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes

Company: South Central Ambulance Service NHS Foundation Trust

A Vacancy at South Central Ambulance Service NHS Foundation Trust.

NHS 111 Integrated Urgent Care Clinical Advisor

NHS 111 Clinical Advisors – salary: Band 6 (£39,959 - £48,117) + unsocial hours allowance as per section 2 Agenda for Change.

Are you equipped to evaluate a person in the midst of a stroke or heart attack, and equally prepared to provide support to someone suffering from a sore throat or toothache? Can you handle the responsibility of calming someone in a mental health crisis or comforting a distressed parent whose child has taken a fall and bumped their head? The 111 Service fields a diverse range of calls, meaning that no two calls are ever the same. As an initial point of contact for patients, you have the opportunity to significantly impact their care and overall experience.

Full and part time positions available.

You need to be aware of the stresses of the job and what impact they may have on you as an individual. Please consider these points carefully before applying for this role.

This is an office based role in our Milton Keynes office, home/remote working is not available.

We cannot provide sponsorship for this role.

Working with NHS 111 is a demanding but highly rewarding career where you’ll realise you’re making a difference to patients who use the service every day.

Are you’re seeking a fresh challenge or a change of work environment? Are you interested in working in a modern, fast-paced, dynamic and adaptable service that responds to the ever-evolving need of the public? Would you like to be part of a supportive team that prioritizes high-quality patient care and the continuous professional development of its staff? We’re on the lookout for dependable, compassionate, and enthusiastic clinical advisors to join our motivated, friendly, and hardworking clinical team. Your role will involve calling patients to clinically access their symptoms while collaborating in a multidisciplinary team, including health advisors, nurses, paramedics, mental health practitioners, pharmacists, and more, all to ensure that each patient receives the right care, in the right place, the first time.

You need to be a good communicator with an excellent telephone manner. It is essential that you are computer literate and keen to learn new skills. You must be passionate about high quality patient care and be caring and able to remain calm under pressure.

• Training and support from our dedicated in house education team.
• A nationally recognized qualification in Pathways.
• Access to continual professional development and opportunities within SCAS and the NHS
• Occupational Health support along with an Employee Assistance Programme.
• Enrolment into the NHS Pension Scheme
• NHS Discounts in over 200+ stores including Holidays, Days out, Car insurance, Restaurants and Clothing.

You will need to be able to commit to a9-week full time training programmewhich will be fully paid.

If you have;

• At least 3 years minimum post registration experience
• Registered general nurse (RN1, RNA)
• Ability to remain calm under pressure
• Good level of computer literacy
• Ability to communicate effectively
• Recent professional clinical experience
• Prepared to work 5/8 weekends in a 4-week period and the shifts are 6/8 hour in length.
• Motivated towards further professional development
• Understanding of Clinical Governance and audit practices
• Flexible working approach

This advert closes on Monday 31 Aug 2026

South Central Ambulance Service NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust