Newcastle - Restaurant Administrator

Ivy Restaurants Ltd; Newcastle upon Tyne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Employee dining discount across The IV

Birthday day off

Work anniversary dining voucher

Long service holiday reward

Get paid your way app

Wellbeing & safety support

Retail & lifestyle discounts

Job summary

The Ivy Restaurants Ltd is opening The Ivy New Castle and is seeking a confident Restaurant Administrator to join a dynamic team in the UK. The role focuses on managing office operations and admin flows for both front and back of house teams, with an emphasis on accuracy and service excellence.

We offer a competitive salary and a range of benefits, including staff dining discounts, birthday off, and wellbeing support as part of The Ivy Collection family.

Qualifications

• Minimum 2 years in this position or similar.
• Oversee and support the entire front and back of house admin operation.
• Strong IT skills.
• Excellent English language skills.

Responsibilities

• Maintain office services and admin procedures.
• Check Right to Work, close employee rotas, maintain files.
• Complete daily banking procedures and cash-out support.
• Ensure end of day reports meet company standards.
• Assist with ordering equipment, stationery, uniforms, and crockery.
• Organise weekly stock takes and prepare invoices.
• Monitor occupancy tracker and standardise procedures.

Skills

IT skills

Excellent English

Job description

We are delighted to be opening The Ivy New Castle later this year!

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a confident Restaurant Administrator.

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & rewards:

• Competitive Salary: Benchmarked to industry
• Enjoy the Ivy Magic as a Guest: Enjoy an employee dining discount across The Ivy Collection, so you can experience the restaurants you help bring to life.
• Your Birthday Celebrated: Enjoy a guaranteed day off on your birthday, giving you the time to relax, celebrate, and enjoy the occasion your way.
• Career Milestones Recognition: We commemorate each work anniversary with a dining voucher, our way of recognising the contribution you make to the team over time
• Long Service Holiday Reward: With our long service holiday reward, you receive additional holiday allowance with length of service, rewarding loyalty and dedication as your career with us grows.
• Get Paid, Your Way: Through the app, you can make use of practical tools and guidance to help you earn, learn, save, spend and borrow with greater confidence.
• Always-On Wellbeing & Safety Support: Support should always be there when it matters most. That is why we offer 24/7 confidential wellbeing and safety support, whenever you need guidance, reassurance or practical help.
• Retail & Lifestyle Discounts: Access discounts on hundreds of retailers, plus health, entertainment, travel and more

Key elements of your role as Restaurant Administrator:

• Maintain office services including office operations and procedures, assigning and monitoring all administration functions.
• Have Fourth Hospitality programme knowledge and be able to check right to work, close employee rotas and maintain accurate employee files.
• Complete daily banking procedures as well as supporting and checking cash out.
• Ensuring all end of day reports are consistent and to company standards.
• Support the ordering of equipment, stationary, uniforms and crockery.
• Organise weekly stock takes and prepare invoices.
• Monitor the business occupancy tracker and help standardise operational procedures.

About you:

• You have 2 year + experience in this position (or similar)
• You have the experience and skills to oversee and support the entire front and back of house admin operation.
• You have strong IT skills.
• You have excellent English language skills.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.