New Product Development Coordinator

Smurfit Westrock; Bath; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Company pension

Generous holidays

Cycle to Work

Wellbeing support

Flexible working

Career progression

Disability Confident

Job summary

Smurfit Westrock in the United Kingdom is seeking an NPD Coordinator to bridge design, manufacturing, suppliers and customers, ensuring new packaging solutions are delivered accurately, efficiently, and to the highest quality standards.

In this role you will manage the artwork process, provide technical support for print and tooling, create CAD drawings and manufacturing documentation, coordinate tooling orders, support trials and product launches, and drive continuous improvement across

Qualifications

• Experience in packaging and tooling is desirable.
• Knowledge of tooling, print production, or packaging design is desirable.
• Familiarity with CAD or similar design systems is advantageous.

Responsibilities

• Manage artwork process from design to delivery.
• Provide technical support for print, artwork, tooling, stereos, and formes.
• Create and maintain CAD drawings, print views, tooling specifications, and manufacturing documentation.
• Coordinate tooling orders, maintenance, tracking, and disposal processes.
• Produce customer samples and support trials, first runs, and product launches.
• Monitor new business opportunities to ensure manufacturability and cost-effectiveness.
• Collaborate with suppliers to optimise tooling and manufacturing performance.
• Support production with technical documentation and machine readiness activities.
• Maintain records of designs, approvals, tooling assets, and data.
• Analyze performance data and identify continuous improvement opportunities.
• Lead projects on print quality, tooling optimisation, and operational excellence.
• Investigate quality issues and contribute to corrective actions.

Skills

Organisational skills

Problem-solving

Multitasking

Communication & relationships

MS Office

Proactive mindset

Commercial awareness

Tools

CAD

Job description

workplace where everyone has the opportunity to grow.

What You'll Be Doing

As our NPD Coordinator, you'll be the link between design, manufacturing, suppliers, and customers, ensuring new packaging solutions are delivered accurately, efficiently, and to the highest quality standards.

• Managing the complete artwork process, ensuring packaging designs are approved, produced, and delivered on time
• Providing technical support for print, artwork, tooling, stereos, and formes
• Creating and maintaining CAD drawings, print views, tooling specifications, and manufacturing documentation
• Coordinating tooling orders, maintenance, tracking, and disposal processes
• Producing customer samples and supporting trials, first runs, and product launches
• Monitoring new business opportunities to ensure they can be manufactured efficiently and cost-effectively
• Collaborating with suppliers to optimise tooling and manufacturing performance
• Supporting production teams with technical documentation and machine readiness activities
• Maintaining accurate records of designs, customer approvals, tooling assets, and technical data
• Analysing performance data and identifying opportunities for continuous improvement
• Leading and supporting projects focused on print quality, tooling optimisation, and operational excellence
• Investigating quality issues and contributing to corrective actions and long-term solutions

What Success Looks Like

• Delivering accurate, high-quality artwork and technical documentation
• Supporting successful product introductions and customer projects
• Driving improvements that enhance print quality, efficiency, and productivity
• Building strong relationships across Technical, Sales, Production, and Customer Service teams
• Helping ensure Smurfit Westrock remains at the forefront of innovative packaging solutions

What We're Looking For

Essential Skills

• Strong organisational skills and attention to detail
• Excellent problem-solving abilities
• Ability to manage multiple priorities and deadlines
• Strong communication and relationship-building skills
• Good IT skills, including Microsoft Office
• A proactive, self-motivated approach
• Commercial awareness and a continuous improvement mindset

Desirable Experience

• Experience within corrugated packaging or a manufacturing environment
• Knowledge of tooling, print production, or packaging design
• Experience using CAD or similar design systemsUnderstanding of manufacturing processes and technical documentation

The Opportunity

This is an excellent opportunity for someone who enjoys combining technical expertise with creativity. You'll be involved in everything from packaging design and tooling management through to process improvement projects, giving you exposure to a wide range of activities and opportunities to develop your career.

Whether you're already experienced in packaging and tooling or looking to build on your technical knowledge.

Shape the Future of Packaging with Smurfit Westrock

Are you passionate about design, innovation, and turning great ideas into products that customers love? At Smurfit Westrock, we're looking for an NPD Coordinator to play a key role in bringing packaging concepts to life. You'll work at the heart of our Technical & Design team, managing artwork, tooling, print development, and continuous improvement projects that make a real difference to our customers and operations. If you enjoy problem-solving, thrive in a fast-paced environment, and want to be part of a global business committed to sustainability and innovation, we'd love to hear from you.

Why Smurfit Westrock?

As a global leader in sustainable paper-based packaging, we're driven by innovation, customer excellence, and a commitment to creating a positive impact for our people, communities, and planet. We believe our success starts with our people. That's why we invest in development, wellbeing, and creating an inclusive

within a market-leading business, this role offers genuine scope to grow.

What We Offer

• Reward & Benefits
• Competitive salary of £26,000 - £30,000
• Company pension scheme
• Generous holiday entitlement
• Cycle to Work scheme
• Wellbeing 24/7 confidential employee support for you and your family
• Family-friendly policies
• Flexible working options where applicable
• Development
• Ongoing learning and development opportunities
• Career progression within a global organisation
• Opportunities to contribute to high-profile innovation projects
• Inclusion
• As a Disability Confident Employer, we guarantee an interview to candidates who meet the essential criteria for the role.

Please note that we are unable to offer visa sponsorship for this position. Applicants must have the legal right to work in the UK at the time of application.

Smurfit Westrock reserves the right to only shortlist candidates who meet the Essential and Desirable Criteria.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates.

We are committed to equality, inclusion and selecting the best person for the job.

We are a Disability Confident Employer and guarantee an interview to candidates who meet the essential criteria and are eligible under the scheme.

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