New Homes Sales Advisor

U and P Recruitment Ltd; Bexhill-on-Sea; Presencial; GBP 21.000 - 32.000; Jornada completa

Descripción de la vacante

U and P Recruitment Ltd is seeking a motivated New Homes Sales Advisor for a residential development in Bexhill-on-Sea, East Sussex. The role focuses on guiding customers from initial enquiry to completion, while consistently meeting or exceeding sales targets.

You will work closely with Sales Managers and a range of internal teams to ensure a smooth customer journey, maintain show homes, and deliver excellent service. A strong focus on relationship-building and product knowledge is essential.

Formación

• Experience in residential sales or customer service is preferred.
• Strong communication and negotiation skills.
• Ability to build relationships with customers and stakeholders.
• Good CRM and data entry skills.
• Target-driven with a customer-centric approach.

Responsabilidades

• Achieve site sales targets as directed by management.
• Manage customer relationships throughout the sales process.
• Coordinate with solicitors and financial advisers to ensure timely exchanges.
• Assist customers post-completion with any defects.
• Collaborate with Sales Managers to drive sales performance.
• Maintain showroom and site presentation to high standards.
• Develop product knowledge to advise purchasers.
• Conduct guided tours of show homes and plots.
• Ensure visitors follow health and safety requirements.
• Record and update records in the CRM system.
• Arrange customer meetings with the Site Manager.
• Attend weekly sales/site meetings and action follow-ups.

Descripción del empleo

New Homes Sales Advisor

Location: East Sussex

Working Hours: Monday, Thursday, Friday 10am to 5pm - Saturday and Sundays 11am to 5pm - (Tuesday and Wednesdays Off)

Reporting to: Senior Sales Managers / Sales Managers / Senior Sales Advisors

About the Business

This is a well-established, five-star rated residential developer operating across England, Scotland, and Wales. With a history spanning more than 75 years, the business has grown from a family-run company into a respected national housebuilder, delivering thousands of high-quality new homes each year. People are central to its success, with a strong focus on quality, customer service, and trust, alongside a commitment to creating an inclusive and supportive workplace.

The Role

We are looking for a motivated and customer-focused Sales Advisor to manage all aspects of the day-to-day sales operation on a residential development in Bexhill-on-Sea. The role involves delivering an exceptional customer journey from first enquiry through to legal completion, while consistently achieving or exceeding sales targets.

Key Responsibilities

• Achieve individual and site sales targets as set by senior management.
• Manage customer relationships throughout the sales process, liaising with solicitors, financial advisors, and other stakeholders to ensure timely exchanges and completions.
• Support customers post-completion by assisting with the reporting of any defects or issues.
• Proactively work with Sales Managers and colleagues to generate ideas that drive sales performance.
• Maintain the presentation of the sales area, show homes and site to the highest standards.
• Develop a thorough understanding of the product to provide accurate and detailed information to purchasers.
• Conduct guided tours of show homes, plots, and the development, clearly demonstrating features and benefits.
• Ensure all visitors are made aware of health and safety requirements and are accompanied at all times.
• Accurately maintain records using the CRM system.
• Coordinate customer meetings with the Site Manager.
• Attend weekly sales and site meetings, recording minutes and completing follow-up actions.

Working Relationships

You will work closely with Sales Managers, Sales Office Managers, Sales Advisors, Sales Administration, Construction, Customer Care, Surveyors, Technical teams, and wider business departments. External contacts include customers, solicitors, estate agents, mortgage brokers, lenders, surveyors, contractors, and marketing agencies.