New Home Sales Consultant - Rochester

TeamResourcing; Rochester; On-site; GBP 32,000 - 60,000; Full time

Benefits offered by this job

Mileage allowance

Private medical insurance

Pension scheme

Job summary

Team Resourcing Limited is recruiting for a New Home Sales Consultant on a lovely development in Rochester, Kent. Base salary £32,000 with realistic OTE £55-60,000+ and a 5-day week with Tuesdays and Wednesdays off.

You will manage all aspects of the sales process, handling enquiries, qualifying customers, arranging site visits, coordinating with mortgage brokers, and driving reservations to maximise revenue.

Qualifications

• Previous New Home Sales experience is desirable.
• Experience in a customer facing role delivering under pressure.
• A friendly, trustworthy, and professional attitude.
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
• Strong negotiation and sales skills.
• UK Driving Licence
• Able to work weekends.

Responsibilities

• Take ownership of development sales, show homes and public areas, and conduct monthly sales excellence audits.
• Manage customer enquiries (website, telephone, email, walk-in) and convert to site visits or appointments.
• Qualify customers, establish moving timelines and financial position, and secure reservations to maximise revenue.
• Promote mortgage broker and solicitor referrals to ensure efficient service and deadline compliance.
• Secure reservations and work with legal teams to progress sales to completion.
• Maximise unit upgrades and manage orders, payments, and options installation.
• Be the primary contact for customers, delivering high levels of service and encouraging referrals.
• Complete administrative and reporting tasks per company policy and timelines.
• Carry out new home inspections and ensure issues are resolved before move-in, providing aftercare.

Skills

Sales experience

Customer facing

Negotiation skills

Microsoft Office

UK Driving Licence

Weekend availability

Tools

Inhouse database

Job description

We are currently recruiting for an award-winning housebuilder who are looking for a New Home Sales Consultant for a lovely development in Rochester, Kent.

Base £32,000 - Realistic OTE £55-60,000+

5 days per week - Tuesdays & Wednesdays off

A bit about the job:

As a Sales Consultant, you will carry out all aspects of the day to day running of the development site, taking ownership for the sales process with customers, maintaining necessary records during all stages of the sales progress and delivering successful continual sales at all sites within the sales hub/development.

Duties include:

• Taking ownership of the development sales , show homes and public areas conducting monthly sales excellence audits to ensure all areas are always maintained and presented to the highest standard.
• Manage all customer enquiries (website, telephone, email, or walk-in) effectively and efficiently capturing details and requirement accurately via the inhouse database and convert to site visit or appointment.
• Qualify customers, establishing moving position and timescales, needs and financial situation. Develop credible solutions securing reservations with maximising revenue and margin.
• Promote and provide for the use of company recommended mortgage brokers and solicitors to ensure an efficient service for customers to achieve purchasing deadlines.
• Secures customer reservations ensuring sales targets are met, works closely with the in house legal teams and sales admin to ensure sales progress to completion efficiently and in a timely manner.
• Maximises sales of unit upgrades supporting customers throughout the selection process, processing orders, taking payment, and ensuring all Options are installed prior to completion.
• Act as the key point of contact for the customer, providing a high level of customer service maximising customer recommendation scores.
• Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
• Undertake new home inspections ensuring any issues are flagged with site management and resolved prior to move in, introduces the customer to their new home, ensure familiarisation, and 'after care' of those customers at defined intervals following their move-in date.

What's in it for you:

• Competitive basic salary, commission, and bonuses
• Salary sacrifice car scheme available to all employees
• Mileage allowance
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits.

What we're looking for:

• Previous New Home Sales experience is desirable
• Experience working in a customer facing role delivering under pressure.
• A friendly, trustworthy, and professional attitude.
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
• Strong negotiation and sales skills.
• UK Driving Licence
• Able to work weekends