New Build Customer Care Manager

Energy Jobline CVL; England; On-site; GBP 36,000 - 48,000; Full time

Job summary

Caralex Recruitment Limited is recruiting on behalf of a well-regarded housebuilder based in Berkshire for a Customer Service Manager. You will visit customers at their new homes, diagnose defects, and oversee the faults being put right.

The role suits someone with experience in housebuilding, housing associations, or contractors delivering new build projects, with a focus on delivering high-quality customer service and defect resolution in a fast-paced environment.

Qualifications

• Experience in customer service within housebuilding or related sectors.
• Excellent communication and problem-solving skills.

Responsibilities

• Visit customers at their new homes to assess issues.
• Diagnose defects and oversee the fault resolution process.

Job description

Caralex Recruitment Limited is recruiting on behalf of a well-regarded housebuilder based in Berkshire for a Customer Service Manager. You will visit customers at their new homes, diagnose defects, and oversee the faults being put right.

The role suits someone with experience in housebuilding, housing associations, or contractors delivering new build projects, with a focus on delivering high-quality customer service and defect resolution in a fast-paced environment.