Network Support Technician

Tunbridge Wells Grammar School for Boys; Royal Tunbridge Wells; On-site; GBP 24,000 - 32,000; Full time

Job summary

Tunbridge Wells Grammar School for Boys is seeking a Network Support Technician to join our busy IT department. You will provide first-line support, maintain school IT software and hardware, and assist staff and pupils to maximise learning and administration outcomes.

The ideal candidate holds a Level 2 Diploma in IT or equivalent, with proven IT environment experience and familiarity with relevant software and networks.

Qualifications

• Level 2 Diploma in IT or equivalent required.
• Proven experience in an IT environment and working with relevant software and networks.
• Strong communication skills and ability to engage with staff and pupils.

Responsibilities

• Provide first-line IT support to staff and students.
• Maintain school IT software, hardware and related equipment.
• Assist with administration tasks and ensure learning outcomes are maximised.

Skills

IT support

Network fundamentals

Stakeholder communication

Team collaboration

Education

Level 2 Diploma in IT

Job description

An exciting opportunity has arisen within for a dynamic Network Support Technician to join our busy and well-respected IT department here at TWGSB. Come and join an IT Service that is dedicated to empowering people through technology! The purpose of this role is to predominantly support the use of IT within the school environment through maintenance of IT software, hardware and related equipment, and providing support to staff and pupils to ensure administration and learning outcomes are maximised. As a Network Technician, you will be providing first-line support and interacting with many stakeholders within the school including staff and students. The ideal candidate will have a Level 2 Diploma (or equivalent) in IT and proven experience in an IT environment and working with relevant software and Networks. You must be able to demonstrate you have strong communication skills, with the ability to communicate with stakeholders at all levels.

Tunbridge Wells Grammar School for Boys is one of the largest boys' grammar schools within the country. In late 2021, we benefitted from a multi-million pound investment which resulted in a brand-new Sports building at our Tunbridge Wells campus and the opening of our Sevenoaks campus. Staff benefit from a positive working environment, with strong support for professional development and specialist teaching rooms. We aim for high standards and the pursuit of academic excellence, helping every student to reach their full potential through the development of skills, concepts and knowledge, within the framework of a caring community. Relationships between staff and students are based on trust, mutual respect and a determination to succeed.

The main campus for TWGSB is in Tunbridge Wells. However, you may be required to work at other campuses connected to TWGSB.

An enhanced DBS disclosure is required for this post.

The ideal candidate will have a Level 2 Diploma (or equivalent) in IT and proven experience in an IT environment and working with relevant software and Networks. You must be able to demonstrate you have strong communication skills, with the ability to communicate with stakeholders at all levels.

Tunbridge Wells Grammar School for Boys is one of the largest boys' grammar schools within the country. In late 2021, we benefitted from a multi-million pound investment which resulted in a brand-new Sports building at our Tunbridge Wells campus and the opening of our Sevenoaks campus.