Network Support Engineer, Developer Platform

Sony Interactive Entertainment Europe Limited; City of Westminster; On-site; GBP 60,000 - 90,000; Full time

Job summary

Sony Interactive Entertainment Europe Limited’s Network team seeks a technically proficient professional to support PlayStation developers and publishers across platforms. You will work with APIs, tools and services, investigate issues, and coordinate with internal groups to implement solutions effectively.

You’ll gather partner feedback, contribute to developer-facing tooling and documentation, and deliver technical trainings at partner meetings and events, requiring strong communication across

Qualifications

• Bachelor's degree or equivalent practical experience.
• familiarity with programming and scripting languages (JavaScript, Python, C/C++, XML, or HTML).
• Experience in digital technologies, software development, technical support, or the gaming industry.
• Strong technical problem-solving and analytical skills with clear communication.
• Ability to work across teams and time zones in an international environment.

Responsibilities

• Provide technical support and guidance to developers and publishers across all PlayStation platforms.
• Develop and maintain understanding of PlayStation network services, APIs, tools, and technologies.
• Investigate technical issues and coordinate escalations with internal teams.
• Collaborate with teams across SIE regions to resolve partner issues and improve developer experience.
• Act as a liaison between developers, publishers, and internal groups.
• Gather, document, and communicate partner feedback to engineering and product teams.
• Contribute to development and improvement of developer-facing tools, services, and documentation.
• Deliver technical training and presentations to developers and publishers.

Skills

JavaScript

Python

C/C++

XML/HTML

Networking concepts

Technical problem solving

Communication skills

Education

Bachelor's degree or equivalent

Tools

PlayStation APIs

SDK tools

Job description

Sony Interactive Entertainment Europe Limited’s Network team seeks a technically proficient professional to support PlayStation developers and publishers across platforms. You will work with APIs, tools and services, investigate issues, and coordinate with internal groups to implement solutions effectively.

You’ll gather partner feedback, contribute to developer-facing tooling and documentation, and deliver technical trainings at partner meetings and events, requiring strong communication across