Network Product Strategy Lead — Client Engagement

HSBC Holdings plc; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

HSBC Holdings plc is seeking a Head of Network Product Management - Network Management to lead engagement with clients and set strategic priorities. Reporting to the Global Head of Network Management, you will drive initiatives that align client needs with network capabilities and deliver time-critical programmes globally.

You will partner with Businesses, Operations and Regulatory and Resilience leaders to translate feedback into priorities, strengthen market information sharing, and train

Qualifications

• Proven track record of client engagement in Product and Network Management.
• Deep understanding of Network Management risks influencing decision-making.
• Experience coordinating with stakeholders across businesses and operations.
• Track record delivering complex programmes to tight deadlines with governance.
• Experience leading international teams with consistent standards.

Responsibilities

• Oversee a team engaging with clients and the Client Management Team on Network Management initiatives
• Partner with Businesses, Operations and the Network Management Regulatory and Resilience Head to progress client initiatives
• Strengthen market information and deliver training for clients on HSBC’s network
• Coordinate engagement with Agent Banks alongside Network Managers to address client requirements
• Deliver time-critical initiatives with clear outcomes and accountability
• Manage the team and embed ways of working that support high performance and collaboration

Skills

Client engagement

Network Management

Stakeholder management

Programme delivery

Leadership

Job description

HSBC Holdings plc is seeking a Head of Network Product Management - Network Management to lead engagement with clients and set strategic priorities. Reporting to the Global Head of Network Management, you will drive initiatives that align client needs with network capabilities and deliver time-critical programmes globally.

You will partner with Businesses, Operations and Regulatory and Resilience leaders to translate feedback into priorities, strengthen market information sharing, and train