Global Network Product Leader

HSBC Group; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

HSBC Group is seeking a Head of Network Product Management - Network Management to lead strategic client engagement and ensure the product meets evolving client needs.

Reporting to the Global Head of Network Management, this role sets direction for client engagement on Network Management initiatives and translates feedback into clear priorities, partnering with Businesses, Operations and regulatory heads to progress initiatives.

Responsibilities

• Oversee a team engaging with clients and the Client Management Team on Network Management initiatives
• Partner with Businesses, Operations and the Network Management Regulatory and Resilience Head to progress initiatives that support client needs
• Strengthen market information and deliver training for clients in relation to HSBC's network
• Coordinate engagement with Agent Banks alongside Network Managers to address client requirements
• Deliver time-critical initiatives and programmes with clear outcomes and accountability
• Manage the team and embed ways of working that support high performance and collaboration
• Apply a deep understanding of Network Management risks to decision-making and prioritisation
• Demonstrate substantial experience engaging stakeholders across businesses and operations
• Deliver complex programmes to tight deadlines with clear governance and follow-through
• Manage international teams with consistent standards and communication across locations
• Present clearly and influence effectively at all levels
• Engage confidently with clients at all levels and across varied needs

Job description

HSBC Group is seeking a Head of Network Product Management - Network Management to lead strategic client engagement and ensure the product meets evolving client needs.

Reporting to the Global Head of Network Management, this role sets direction for client engagement on Network Management initiatives and translates feedback into clear priorities, partnering with Businesses, Operations and regulatory heads to progress initiatives.