Network Operations Manager - Primary & Non-Core Night Shift

GXO Logistics, Inc.; Warrington; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Company pension scheme

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO in Warrington is seeking a Network Primary & Non-Core First Line Manager to join our team supporting Iceland. You will be the primary contact for the customer, ensuring strong operational control, accurate performance reporting, proactive issue resolution and continuous improvement.

This is a full-time, permanent role working Sunday to Thursday, 20:00–04:00. The role requires experience in warehouse and transport operations, performance reporting, KPI management and data accuracy.

Qualifications

• Experience with performance reporting, KPI management and data accuracy.
• Strong understanding of warehouse and transport operations.
• Ability to lead teams with coaching and feedback.

Responsibilities

• Provide clear, accurate, and timely communication to the customer regarding performance, issues, risks, and resolutions.
• Provide operational insight and commentary to explain performance results, trends, and root causes to the Non-Core and Primary Manager.
• Manage individual and team performance through regular feedback, coaching, and structured performance reviews.
• Support and embed continuous improvement initiatives through standardisation, process review, and team involvement.

Job description

GXO in Warrington is seeking a Network Primary & Non-Core First Line Manager to join our team supporting Iceland. You will be the primary contact for the customer, ensuring strong operational control, accurate performance reporting, proactive issue resolution and continuous improvement.

This is a full-time, permanent role working Sunday to Thursday, 20:00–04:00. The role requires experience in warehouse and transport operations, performance reporting, KPI management and data accuracy.