Network Primary & Non-Core First Line Manager (Nights)

GXO Logistics, Inc.; Warrington; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Company pension scheme

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

Job summary

GXO in Warrington is seeking a Network Primary & Non-Core First Line Manager to join our team supporting Iceland. You will be the primary contact for the customer, ensuring strong operational control, accurate performance reporting, proactive issue resolution and continuous improvement.

This is a full-time, permanent role working Sunday to Thursday, 20:00–04:00. The role requires experience in warehouse and transport operations, performance reporting, KPI management and data accuracy.

Qualifications

• Experience with performance reporting, KPI management and data accuracy.
• Strong understanding of warehouse and transport operations.
• Ability to lead teams with coaching and feedback.

Responsibilities

• Provide clear, accurate, and timely communication to the customer regarding performance, issues, risks, and resolutions.
• Provide operational insight and commentary to explain performance results, trends, and root causes to the Non-Core and Primary Manager.
• Manage individual and team performance through regular feedback, coaching, and structured performance reviews.
• Support and embed continuous improvement initiatives through standardisation, process review, and team involvement.

Job description

Can you keep complex operations running smoothly? Ready to improve performance and change the game? Are you ready to take ownership and make an impact? Here at GXO, we are currently recruiting for a Network Primary & Non-Core First Line Manager to join our team in Warrington, supporting our customer, Iceland. You will act as the primary point of contact for the customer, ensuring strong operational control, accurate performance reporting, proactive issue resolution and continuous improvement. This is a full time, permanent position, working Sunday to Thursday, 20:00 till 04:00.

• Provide clear, accurate, and timely communication to the customer regarding performance, issues, risks, and resolutions
• Provide operational insight and commentary to explain performance results, trends, and root causes to the Non-Core and Primary Manager
• Manage individual and team performance through regular feedback, coaching, and structured performance reviews
• Support and embed continuous improvement initiatives through standardisation, process review, and team involvement. Recognised industry certifications (eg: IOSH, HACCP, CPC, Six Sigma etc) are desirable, but training can be given
• Good interpersonal skills with the ability to build effective relationships
• Strong understanding of warehouse & transport operations, including non-core activity
• Demonstrated experience in performance reporting, KPI management and data accuracy

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

We're looking to offer a salary of up to £34,000.00 plus a night shift allowance of £2,418.00 per annum and 25 days annual leave (plus bank holidays).

Your benefits package includes:

• company sponsored pension scheme
• private medical & dental insurance
• 24/7 online GP service
• life assurance
• fully comprehensive employee assistance programme
• access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!