Network Inventory Engineer — L2/L3 Support (Remote)

X4 Technology; Greater London; Remote; GBP 45,000 - 75,000; Full time

Job summary

X4 Technology is seeking a Network Inventory Support Engineer (Comarch) for a remote role with occasional travel to London. You will join a project team supporting a large-scale Network Inventory & Service Management platform built on Comarch.

The role covers hands-on L2/L3 support across inventory, service orchestration and data integration. Ideal candidates have strong knowledge of Comarch, network inventory or OSS, and experience troubleshooting APIs with SLA-driven timelines.

Qualifications

• Hands-on experience with Comarch—Inventory Management Ecosystem preferred.
• Background in network inventory, OSS or service management platforms in telecom/fibre operators.
• Strong incident diagnosis and troubleshooting skills with SLA awareness.
• Experience with API and data integration troubleshooting.

Responsibilities

• Provide L2/L3 support for resource inventory, service orchestration, and data integration.
• Troubleshoot physical and logical resources (cables, hardware, GIS/address data).
• Investigate and resolve service catalogue and orchestration incidents.
• Support configuration management across technology domains and connectivity models.
• Diagnose data integration failures (API orchestration between CDM and platform).
• Escalate and document incidents, root cause analyses, and resolution notes.
• Liaise with vendors/third parties to resolve issues within SLA.
• Contribute to knowledge bases, runbooks, and support documentation.

Skills

Comarch experience

Network inventory

OSS/service management

API integration troubleshooting

Incident diagnosis

SLA adherence

Troubleshooting

On-site readiness

Job description

X4 Technology is seeking a Network Inventory Support Engineer (Comarch) for a remote role with occasional travel to London. You will join a project team supporting a large-scale Network Inventory & Service Management platform built on Comarch.

The role covers hands-on L2/L3 support across inventory, service orchestration and data integration. Ideal candidates have strong knowledge of Comarch, network inventory or OSS, and experience troubleshooting APIs with SLA-driven timelines.