Network & Data Centre Engineer — Drive Digital Transformation

Surrey; Guildford; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

32 days holiday + Bank Holidays

Pension 14.5%

On-site facilities

Job summary

The University of Surrey is seeking a Network & Data Centre Engineer on a fixed-term basis within the IT Services Network Services team. The post holder will provide day-to-day operational support for the University's network, voice and data centre services.

Working to established procedures, you will monitor services, respond to alerts, undertake approved maintenance and standard changes, and keep records accurate.

Qualifications

• Experience with network and data centre technologies.
• Ability to monitor, troubleshoot and resolve routine incidents.
• Knowledge of change control and documentation practices.

Responsibilities

• Monitor network, voice and data centre services and respond to alerts to maintain availability.
• Install, configure and maintain network and data centre equipment per approved designs and procedures.
• Diagnose and resolve routine incidents and service requests using established procedures, escalating when needed.
• Carry out approved standard changes and maintenance with minimal disruption.
• Maintain accurate technical records, diagrams and inventories.

Skills

Network monitoring

Incident diagnosis

Change management

Documentation

Tools

Switches & Routers

Data centre equipment

Job description

The University of Surrey is seeking a Network & Data Centre Engineer on a fixed-term basis within the IT Services Network Services team. The post holder will provide day-to-day operational support for the University's network, voice and data centre services.

Working to established procedures, you will monitor services, respond to alerts, undertake approved maintenance and standard changes, and keep records accurate.