Network & Customer Scientist

Anglian Water Group Ltd.; Lincoln; Hybrid; GBP 42,000 - 44,000; Full time

Benefits offered by this job

Private health care

Generous pension

Virtual GP service

25 days annual leave

Life assurance

Personal accident cover

Family friendly policies

Job summary

Anglian Water is seeking a Network and Customer Scientist to ensure the highest quality of drinking water through monitoring, risk assessment and effective collaboration with network and operations teams.

The role focuses on source-to-tap water quality, incident handling and continual improvement of risk assessments within the Anglian Water region. The position offers full-time permanence with flexible working and a strong benefits package.

Qualifications

• Educated to degree/postgraduate level in a relevant scientific subject or equivalent qualification/experience
• Able to critically evaluate information to take tactical action
• Excellent interpersonal and communication skills to engage with operational colleagues

Responsibilities

• Support customers through a rota system for escalated water quality contacts
• Deliver Drinking Water Safety Planning approach
• Undertake thorough water quality investigations and report findings
• Collate information from across the business and external agencies for incidents

Skills

Critical thinking

Interpersonal skills

Communication

Influencing decisions

Education

Degree in a scientific subject

Job description

Network and Customer ScientistCirca £42,725 dependent on skills and experiencePermanent Full time, with flexibility for part timeIdeally Lincolnshire based but can be anywhere across the Anglian Water regionDive into a world of opportunity, and join our team!This exciting, key role within our Quality, Environment and Assurance team will ensure that the optimum quality of water is provided through our network and any risks to this are mitigated ahead of time. Focusing on quality source to source, through a mixture of onsite work and using the vast data we have for our sites, you will be continually looking at getting the optimum quality of wholesome water to our customers, through our network and distribution assets.Working alongside Network and Operational colleagues, you will provide scientific understanding and effectively challenging our processes to safely distribute wholesome water.Key responsibilitiesSupport customers through a rota system, to ensure that any escalated water quality contacts are suitable supported and investigatedDeliver the company Drinking Water Safety Planning approachUndertake thorough water quality investigationsEnsure that information from across the business and outside agencies during water quality events and incidents is effectively collated and reportedRegular review of water quality standards across the area to support excellent water quality across distributionDrive the team to continually improve water quality risk assessments through networks, working with other colleagues to ensure source to tap risks are mitigatedSupport networks in undertaking regular water quality "event" test events, to increase scientific knowledge, skill and competency across colleaguesBe the key point of contact for local network or operational teams for water quality risk assessmentBe a part of an out of hours standby process support for the businessAs a valued employee, you'll be entitled to:Personal private health careGenerous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%24-hour Virtual GP service for you and your household25 days annual leave - rising with length of service and the ability to buy moreLife assurance (up to 8 x salary)Personal accident cover (up to 5 x salary)Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental payBonus schemeFlexible benefits and working culture to support your wellbeing and lifestyle.What does it take to be successful?Educated to degree / postgraduate level in a relevant scientific subject or equivalent qualification/experienceAble to critically evaluate information to take tactical actionExcellent interpersonal skills to build rapport with operational colleagues, whilst being able to effectively communicate actions requiredAbility to influence those around you in making positive decisions to protect wholesomeness of our waterInclusion at Anglian Water:Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.Closing date: 01/09/26#loveeverydrop