Network Automation Technical Business Analyst

Megaport; England; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Remote-first culture

4 weeks paid annual leave

Parental leave

Birthday leave

Purchased annual leave

Wellness allowance

Learning allowance

Paid study leave

Modern workspaces

Legend and Kudos awards

401(k) plan (US employees)

Job summary

Megaport is seeking a Technical Business Analyst to join one of our Network Automation teams. You will translate stakeholder requirements into precise technical specs for engineers and manage the backlog of user stories.

You will elicit detailed problem statements, define acceptance criteria with QA, and drive clear communication across the development lifecycle in a remote-first environment.

Qualifications

• 5+ years of dedicated experience in Business Analysis or a closely related technical role.
• Proven expertise in collaborating with stakeholders to define, validate, and secure agreement on effective solutions.
• Exceptional ability to produce clear, concise, and comprehensive documentation.
• Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
• Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
• Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
• Solid understanding and demonstrable experience applying Agile principles within software development teams.
• Practical experience with APIs, web services, and web-based software projects.
• Understanding of networking concepts is highly beneficial.

Responsibilities

• Leading discovery sessions with stakeholders to capture and document service automation and system requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.
• Visualising complex concepts through technical designs, service orchestration workflows, system requirements, and business processes to facilitate clear understanding and alignment on business outcomes.
• Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.
• Owning and prioritising the team's backlog of user stories.
• Collaborating closely with engineers to ensure precise communication and refinement of product requirements.
• Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.
• Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams

Skills

Business Analysis

Stakeholder management

Documentation

Agile

API knowledge

Networking concepts

Communication

Job description

Megaport is seeking a Technical Business Analyst to join one of our Network Automation teams. You will translate stakeholder requirements into precise technical specs for engineers and manage the backlog of user stories.

You will elicit detailed problem statements, define acceptance criteria with QA, and drive clear communication across the development lifecycle in a remote-first environment.