Netsuite Account Manager

Chapman Tate Associates; Lancashire; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Professional development

NetSuite training

Job summary

Chapman Tate Associates is seeking an experienced NetSuite Account Manager to own a portfolio of enterprise Financial Services clients and drive long-term value from NetSuite investments.

You will manage relationships with senior stakeholders, identify expansion opportunities, and coordinate with delivery teams to ensure exceptional outcomes. Hybrid working and clear career progression are offered as part of a collaborative, high-performing team.

Qualifications

• Experience managing ERP or SaaS customer relationships.
• Background in NetSuite accounts or similar ERP platforms.
• Proven track record in account growth and renewal discussions.

Responsibilities

• Take full ownership of a portfolio of enterprise Financial Services customers.
• Develop relationships with senior stakeholders and decision-makers.
• Drive growth through upselling and cross-selling opportunities.
• Lead account planning, commercial reviews and renewals.
• Collaborate with delivery teams to ensure client success.
• Forecasts and pipeline management aligned to client objectives.
• Stay updated on NetSuite developments and industry trends.

Skills

NetSuite experience

Account management

ERP/SaaS sales

Stakeholder management

Job description

NetSuite Account Manager - Enterprise Financial Services

Chapman Tate Associates is proud to be partnering with a leading NetSuite Partner specialising in the Enterprise Financial Services sector. Due to continued growth, we're seeking an experienced NetSuite Account Manager to take ownership of an established portfolio of enterprise customers while playing a key role in driving long-term client success.

This is an outstanding opportunity for an ambitious Account Manager who enjoys building trusted relationships, delivering strategic value, and helping customers maximise their investment in NetSuite solutions.

You'll have full ownership of a diverse portfolio of enterprise Financial Services customers, acting as the primary commercial contact throughout the customer lifecycle. Working alongside highly experienced consultants and delivery teams, you'll identify opportunities to expand existing accounts, strengthen client relationships, and ensure customers continue to realise value from their NetSuite investment.

This role offers genuine autonomy, the opportunity to influence strategic client engagements, and a clear pathway for career progression within a growing and respected NetSuite Partner.

Key Responsibilities:

• Take full ownership of a diverse portfolio of enterprise Financial Services customers.
• Develop and maintain trusted relationships with senior stakeholders and key decision-makers.
• Drive account growth through upselling, cross-selling, and identifying new opportunities.
• Lead account planning, commercial reviews, and renewal discussions.
• Collaborate closely with delivery and consulting teams to ensure exceptional customer outcomes.
• Understand customer business objectives and align NetSuite solutions to their strategic goals.
• Maintain accurate sales forecasts and pipeline activity.
• Stay up to date with NetSuite product developments and industry trends.

You’ll be a commercially focused Account Manager with experience managing ERP or SaaS customer relationships and a passion for delivering exceptional client experiences.

We're looking for someone with:

• Experience managing NetSuite accounts or other ERP platforms.
• A proven background in Account Management, Customer Success, or ERP sales.
• Experience working with enterprise-level customers, ideally within Financial Services.
• Strong commercial acumen and negotiation skills.
• Excellent stakeholder management and communication abilities.
• A proactive, customer-first approach with the ability to build long-term partnerships.

Package on offer:

• Competitive basic salary with an uncapped bonus structure.
• The opportunity to manage and grow a high-value customer portfolio.
• Hybrid and flexible working.
• Ongoing professional development and NetSuite training.
• Clear career progression within a growing NetSuite Partner.
• A collaborative, supportive, and high-performing team environment.

If you're looking for an opportunity where you'll have genuine ownership of your accounts, the autonomy to build lasting client relationships, and the chance to work with some of the UK's leading enterprise Financial Services organisations, we'd love to hear from you.