Neighbourhood Support Officer – Reception & Admin

Sheffield City Council HQ; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sheffield City Council is seeking a Neighbourhood Support Officer on a full-time fixed-term contract to cover the reception desk at Buchanan Green, our newest retirement living building.

The role also involves general office administration for the OPIL service, with driving advantageous for health and safety checks at OPIL sites across the city.

The successful candidate will deliver excellent customer service, work well in a team, and stay proactive and flexible.

Qualifications

• Excellent face-to-face customer service skills.
• Proven IT skills and ability to use standard office software.
• Ability to manage own workload while working as part of a team.
• Proactive and flexible approach to work.
• Commitment to helping older and vulnerable people live independently.

Responsibilities

• Cover the reception desk at Buchanan Green retirement living building.
• Provide general office administration for the OPIL service.
• Undertake health and safety checks at OPIL buildings across the city (driving advantageous).

Skills

Customer service

IT skills

Workload management

Teamwork

Tools

Microsoft Office

Job description

Sheffield City Council is seeking a Neighbourhood Support Officer on a full-time fixed-term contract to cover the reception desk at Buchanan Green, our newest retirement living building.

The role also involves general office administration for the OPIL service, with driving advantageous for health and safety checks at OPIL sites across the city.

The successful candidate will deliver excellent customer service, work well in a team, and stay proactive and flexible.