Neighbourhood Services Support Officer

Luton Council; Luton; Sur place; GBP 24 000 - 32 000; Plein temps

Résumé du poste

Luton Council invites applications for a highly organised administrative role within the Neighbourhood Services team. You will support Waste & Street Cleansing, Pest Control, Dog Wardens and Commercial Regulatory Services, handling enquiries, managing inboxes and processing invoices, with a focus on accuracy and timely reporting.

The role requires excellent communication and customer service skills, the ability to manage multiple priorities, and fluency in spoken English for public-facing

Description du poste

Current Luton Council employees applying for this opportunity must obtain written approval from their manager before applying (an email will suffice). A copy of this approval must be included with the application, as we will be unable to progress applications without it.

Please note this role does not attract sponsorship.

What You'll be doing

Be at the heart of our Neighbourhood Services team, providing essential administrative support across Waste & Street Cleansing, Pest Control, Dog Wardens and Commercial Regulatory Services. You'll handle enquiries from residents, businesses and partner organisations, manage inboxes, maintain accurate records and databases, process purchase orders and invoices, organise special collections, support payroll and timesheet administration, prepare reports, coordinate training and provide note-taking support at meetings. You'll play a key role in ensuring our services run smoothly and efficiently every day.

We're looking for a highly organised and proactive individual with excellent communication and customer service skills. You'll be confident managing multiple priorities, working accurately with data and IT systems, and handling a wide range of administrative tasks. A keen eye for detail, strong organisational skills and the ability to build positive working relationships are essential. If you enjoy working in a fast-paced environment and making a real difference behind the scenes, we'd love to hear from you., Applicants for this public-facing post will need to demonstrate the ability to converse, and provide effective help or advice, fluently in spoken English.

On occasions, we may close a vacancy early due to a very high number of applications being received.

Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Please to learn about Luton Council Employee Benefits.