Neighbourhood Response Officer – Community & Safety

Clarion Housing Group Limited; Stevenage; Hybrid; GBP 36,000 - 42,000; Full time

Job summary

Clarion Housing Group is inviting applications for a Neighbourhood Response Officer role based in Stevenage. The position is hybrid, requiring travel across the East region to engage with residents, inspect and improve neighbourhoods, and support tenancy management.

The role focuses on safeguarding properties, addressing anti-social behaviour, and coordinating with central teams to deliver local community initiatives.

Responsibilities

• Assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
• Collaborate with other teams, external agencies and residents to ensure Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy.
• Take ownership to ensure estates are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring grounds maintenance.
• Regular travel across local regions to meet residents as required by the business.

Job description

Clarion Housing Group is inviting applications for a Neighbourhood Response Officer role based in Stevenage. The position is hybrid, requiring travel across the East region to engage with residents, inspect and improve neighbourhoods, and support tenancy management.

The role focuses on safeguarding properties, addressing anti-social behaviour, and coordinating with central teams to deliver local community initiatives.