Neighbourhood Officer Level 2

Old Moat; Manchester; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Generous holiday allowance

Pension scheme

Enhanced parental and carers leave

Brilliant perks

Zusammenfassung

Manchester City Council is seeking a Licensing & Out Of Hours Compliance Officer to enforce licensing and related regulations and to cover 7 days per week, 0800–0430, with a range of shifts including nights and weekends. The role sits in the Compliance and Community Safety Service within the Neighbourhoods Directorate, working with internal teams and GMP.

The candidate will manage enforcement of Premises Licensing, noise controls, and Health Act provisions, and will need a full UK driving

Qualifikationen

• A good knowledge of the local government regulatory and enforcement environment in particular Licensing, Environmental Health, Environmental Protection and Environmental Crime services.
• An ability to implement a wide range of interventions to ensure compliance.
• An ability to work shifts including some nights, evenings and weekends as required.
• Applicants must hold a full, valid, UK drivers licence.

Aufgaben

• Enforce standards across licensing, commercial and domestic noise, the Health Act including shisha, and oversee events throughout the City.
• Take ownership of on-street activities and ensure compliance outside normal hours.
• Work closely with colleagues such as the Anti-Social Behaviour Team, Trading Standards, Planning Enforcement and partners including Greater Manchester Police.
• Play a vital role in creating safer neighbourhoods and ensuring businesses operate responsibly through proactive compliance and enforcement.

Kenntnisse

Regulatory enforcement

Licensing knowledge

Shift flexibility

UK driving licence

Jobbeschreibung

About The Role

Working Hours: 35 Hours Per Week

Contract Type: Full-Time, Permanent

Additional Payments: Casual Car Allowance

Closing Date & Closing time: 11.59pm,05 November 2026

Interview Method: Face to Face

Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment

Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action

This role is subject to -

2 References - where possible we require 3 years' history.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here (https://www.gov.uk/government/publications/dbs-code-of-practice) We have a policy on the Employment of Ex-Offenders and it is available upon request.

Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.

Driving Licence – The successful candidate must always hold a full valid drivinglicence as you will be required to drive a vehicle adhering to councilregulations.

Manchester is a growing City, with an increasing population, an extensive night time economy and increasingly being centre stage in delivering and hosting large scale events. We are looking for a Licensing & Out of Hours Compliance Officer who will work closely alongside colleagues and partners to ensure that residents, visitors and businesses all play their part in keeping the city safe, clean and compliant for all to enjoy. The service operates 7 days a week between 0800 and 0430 so you will need to be available to work a range of shifts.

If you are successful you will be part of the Compliance and Community Safety Service that sits within the Neighbourhoods Directorate. You will be responsible for enforcing standards and ensuring compliance with a wide range of legislation that impacts residents, visitors and businesses throughout the city. This includes the enforcement of Premises Licensing, commercial and domestic noise, the Health Actincluding shisha, overseeing events throughout the City, pedlars and street trading, buskers and a general focus on taking ownership of 'on-street' activities that negatively impact the city. This role involves working closely alongside council colleagues such as the Anti-Social Behaviour Team, Trading Standards, Planning Enforcement and also a range of partners including Greater Manchester Police.

Licensing & Out Of Hours plays a vital role in creating safer neighbourhoods and ensuring businesses operate responsibly t through a proactive approach to compliance and enforcement, partnership working and the ability to act in response to concerns raised outside of normal working hours.

For an informal discussion, please contact the hiring manager, Mitchell Ward at 0161 234 1220 and [e-mail] to arrange a convenient time to discuss the role.

About the Candidate

Essential requirements for the role:

• - A good knowledge of the local government regulatory and enforcement environment in particular Licensing, Environmental Health, Environmental Protection and Environmental Crime services.
• - An ability to implement a wide range of interventions to ensure compliance
• - An ability to work shifts including some nights, evenings and weekends as required.
• - Applicants must hold a full, valid, UK drivers licence.

The experience below would be beneficial but is not essential:

Desirable requirements that would be useful in this role:

• - Confident in dealing with conflict and challenging situations whilst remaining professional.
• - Experience of investigating complaints and gathering evidence for enforcement action.
• - Possession of a recognised Professional Licensing Practitioners Qualification or equivalent.

About Us

We’re the local council for one of the UK's most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension- You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member- W we are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellness support throughout all stages of your working life.
• Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirement for the role and identify with at least one of the criteria below:

• Members of the Armed Forces members or veterans
• Current or former care leavers
• Have a disability or long-term condition
• If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicatethis within the Supporting Statement section of your application.

When You Join Us

We’re a Disability Confident Employer, offering:

• A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
• A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [e-mail].

What we will need from you if you're successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement ofemployment.This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

Pre-Employment Checks

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

• Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
• References: We’ll require references from your current and previous employer(s).
• Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
• Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
• Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
• Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
• Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
• Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

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