Facilities Officer

Manchester City Council; Manchester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Generous holiday

Pension scheme

Enhanced parental and carers leave

Discounts & perks

Learning opportunities

Employment charter

Volunteering leave

Job summary

Manchester City Council is seeking a Facilities Officer to lead development and maintenance of service delivery standards within the Growth and Development Directorate. The role requires driving compliance, health and safety, and effective use of information systems.

Successful candidates will manage resources and foster strong relationships with internal and external stakeholders while ensuring high-quality facilities services across council operations.

Qualifications

• Experience in facilities management and service delivery standards.
• Ability to manage data and information for reporting.
• Ability to work with stakeholders and suppliers, ensuring compliance with specifications and Health & Safety requirements.

Responsibilities

• Lead the development and maintenance of service delivery standards.
• Ensure efficient processes and systems are in place to support service delivery needs.
• Maintain systems to record, retain and enable data sharing for trend identification and decision making.
• Develop and maintain relationships with stakeholders and suppliers ensuring compliance with specifications and Health & Safety.
• Manage resources, including human and financial, potentially via direct or matrix management.

Skills

Staff management

Driving licence

DBS clearance

Stakeholder management

Job description

Working Hours: 2 x 35 Hours Per Week (The applicant must be flexible to the services demands)
Contract Type: Full-Time, Permanent
Closing Date:12 October2026
Closing time: 11.59pm
Interview Method: Face to Face
Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
This role is subject to -
2 References - where possible we require 3 years' history.

Driving Licence – The successful candidate should hold a full clean driving licence as you will be required to drive a vehicle adhering to council regulations.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed (https://www.gov.uk/government/publications/dbs-code-of-practice). We have a policy on the Employment of Ex-Offenders and it is available upon request.

Facilities Management is part of the Growth and Development Directorate and works across MCC providing a range of support services, compliance, and workplace solutions.

Responsibilities of a Facilities Officer include (but are not limited to):

• To lead the development and maintenance of service delivery standards.
• Ensure efficient processes and systems are in place and maintained to effectively support service delivery needs.
• Ensure that appropriate systems are maintained and used effectively to record, retain and enable the sharing and monitoring of data and information in order to identify trends and inform decision making.
• To develop and maintain effective working relationships with all relevant stakeholders including internal and external suppliers of services ensuring compliance with specifications and Health & Safety requirements.
• Safeguard the working environment and resources against theft, vandalism or damage by means of managing appropriate security systems and procedures ensuring compliance with regulations and represent best industry practice.
• Support the effective management of FM contracts, ensuring compliance with contractual obligations.

Roles at this level will be required to undertake management of resources, including human and financial. Staff management may be through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers

For an informal discussion, please contact the hiring manager, Ryan Southern at [e-mail] to arrange a convenient time to discuss the role.

The successful candidate for this role must be able to demonstrate the generic behaviours and skills as listed on the role profile. In addition, they will have high profile customer service experience. The role holder must be flexible and able to work under pressure in a changing and conflicting environment.

This is an exciting opportunity to join an established team which offers progression and personal development.

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

Benefits we offer

• Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension- You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
• Enhanced parental and carers leave- Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
• Brilliant perks- Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
• Learn and grow- We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
• A Good Employment Charter member- We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
• Up to 3 days volunteering leave- Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

• Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
• Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers