Neighbourhood Coordinator

Consortium; Greater London, Ealing, Hounslow, Slough; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

Habinteg in London is seeking a Neighbourhood Coordinator to deliver housing services across South West London, including Hammersmith, Ealing, Hounslow, Hillingdon, Slough, Brentford, Chiswick Feltham. The role is based on-site with some hybrid working and involves travel between sites.

You will let properties, conduct scheme inspections, health and safety checks, assist tenants with rent, and liaise with social services to maintain tenancies.

Qualifications

• Experience in social housing sector management.
• Computer literacy and good written/verbal communication.

Responsibilities

• Let properties and manage tenancy allocations.
• Carry out scheme inspections including health and safety checks.
• Support tenants with rent payments and tenancy maintenance.
• Liaise with social services and occupational health to sustain tenancies.
• Engage with tenant representatives and groups to drive outcomes.

Skills

Housing management

Job description

Neighbourhood Coordinator role based in Hammersmith

Full-time, permanent position with a salary of £34,117.13

Responsible for delivering housing services across South West London

Requires experience and knowledge in social housing sector management

Neighbourhood Coordinator - Hammersmith

Based: Scheme office Willow Vale / St Giles with some Hybrid Working

Areas covered: Hammersmith,Ealing, Hounslow, Hillingdon, Slough, Brentford, Chiswick Feltham.

About Us

People come to work for Habinteg because they believe in what matters to us. Inclusion drives all that we do, be that the services we offer to tenants, the environments we create or the homes we deliver. One in four people in this country are disabled but most homes are designed to exclude them. We believe in designing homes and creating neighbourhoods that everyone can share and enjoy. We have 3200 homes across the country from Tyneside to Cornwall. We provide expert training and consultancy through our Centre for Accessible Environments (CAE) in-house team.

About the Role

You will be responsible for delivering housing services to our tenants in South West London at our schemes including Hammersmith,Ealing, Hounslow, Hillingdon, with a few dispersed properties in other areas and supporting other NCO’s on occasion when required. This is a generic and rewarding housing management role - and a challenging one. You will be letting properties, carrying out scheme inspections, including key health and safety checks, helping tenants to keep up to date with their rent, and liaising with social services and occupational health services to ensure tenants can successfully maintain their tenancy and live independently. You will also be dealing with tenancy issues, including managing reports of anti-social behaviour. You will be working as part of a small team managed by the Neighbourhood Manager and will be expected to achieve stretching and ambitious targets. Tenant engagement is key to Habinteg’s success, and you will work closely with tenant representatives and tenant groups.

This role is based on-site, and candidates should be comfortable working and travelling from the sites this role covers.

About You

You will be committed and enthusiastic, thriving on the challenges of working independently and the responsibility and rewards that brings. You will have some experience and knowledge of housing management in the social housing sector and will be committed to Habinteg’s inclusive housing mission.

Computer literacy is needed, as are sound written and verbal communication skills.

You will be flexible and agile in your approach, being able to adapt your approach to different circumstances and service demands.

Closing date: This role will close once filled so don’t delay submitting your application!

We are proud to be a Disability Confident Employer and welcome candidates with disabilities, long-term health conditions to apply for our roles.We encourage jobseekers from all backgrounds and experiences to express their interest, and to contact us at [e-mail] if you would like to chat to us or discuss reasonable adjustments for your application or interview process.