National Strategic Change & Process Improvement Lead

WPS; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Wates Property Services (WPS) is seeking a Business Improvement Project Manager to join our Corporate Development team. This national role involves leading strategic improvement initiatives from concept through to delivery, helping to enhance operational performance, strengthen processes and create long-term value across the business.

Reporting to the Corporate Development Director, you will manage governance, milestones, risks and stakeholder engagement while collaborating with operations,

Qualifications

• Proven experience delivering complex projects from concept through to delivery.
• A track record of implementing business change and transformation programmes.
• Strong project management skills with the ability to manage multiple priorities.
• Excellent stakeholder management and influencing skills.
• Experience working across multiple departments and business functions.
• Strong commercial awareness and the ability to identify improvement and growth opportunities.
• Excellent communication and presentation skills.
• A solutions-focused, proactive and adaptable approach.
• Experience supporting mobilisation, transition or operational improvement programmes would be beneficial.

Responsibilities

• Lead and deliver complex internal business improvement and change projects from inception through to implementation.
• Identify opportunities to improve efficiency, performance and customer outcomes across the business.
• Develop and implement new processes, systems and ways of working.
• Manage project governance, reporting, milestones, risks and stakeholder engagement.
• Work collaboratively with operational, commercial, finance and support functions to successfully embed change.
• Support contract mobilisation and business transition activities as and when required.
• Build strong relationships across the organisation and influence stakeholders at all levels.
• Identify and support cross-functional business opportunities that drive growth, collaboration and added value across WPS.
• Produce executive-level reports, presentations and business cases.
• Ensure projects are delivered on time, within scope and against agreed objectives.

Skills

Project management

Stakeholder management

Process improvement

Change management

Governance

Strategic planning

Job description

Wates Property Services (WPS) is seeking a Business Improvement Project Manager to join our Corporate Development team. This national role involves leading strategic improvement initiatives from concept through to delivery, helping to enhance operational performance, strengthen processes and create long-term value across the business.

Reporting to the Corporate Development Director, you will manage governance, milestones, risks and stakeholder engagement while collaborating with operations,