Hospitality Services Officer

Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority; Blaenau Ffestiniog; On-site; GBP 26,402 - 29,064; Full time

Benefits offered by this job

24 days' annual leave plus public holidays

Employee assistance programme

Learning and development opportunities

Cycle to work scheme

Work in a beautiful location

Job summary

A public authority in Wales is seeking a Hospitality Services Officer for a full-time role in Blaenau Ffestiniog. Candidates will provide high-quality catering and guest services, with responsibilities including meal preparation and maintaining guest areas. Proficiency in Welsh is essential, along with experience in a commercial kitchen. This position offers a salary range of £26,402 – £29,064 per annum and various benefits including annual leave and a cycle to work scheme.

Qualifications

• Ability to communicate in English and Welsh is essential.
• Experience in preparing meals for special diets is preferred.
• Familiarity with health and hygiene regulations.

Responsibilities

• Prepare and serve a variety of meals and beverages.
• Maintain cleanliness in guest areas.
• Provide welcoming service to visitors.
• Receive and check deliveries.
• Collaborate with team to enhance guest experiences.

Skills

Welsh language proficiency

Experience in a commercial kitchen

Communication skills

Flexibility to work evenings and weekends

Education

City and Guilds 706/2 or equivalent

Basic Food, Health, and Hygiene Certificate

Job description

Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority provided pay range

This range is provided by Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Hospitality Services Officer

Overview

Join to apply for the Hospitality Services Officer role at Awdurdod Parc Cenedlaethol Eryri // Eryri National Park Authority.

About Us

Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.

The Role

We are now looking for a Hospitality Services Officer to join us for a 12 month fixed term contract. This is a full-time role, working 37 hours per week across five days. This will be over seven days, including weekend working. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.

Benefits

• Salary of £26,402 – £29,064 per annum
• 24 days' annual leave plus public holidays
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Work in a beautiful location

Responsibilities

As a Hospitality Services Officer, you will provide high-quality catering and guest services at Plas Tan y Bwlch National Park Centre. Plas Tan y Bwlch offers accommodation to individuals and groups and boasts an on-site café/restaurant that caters to a wide range of tastes and budgets. Specifically, your role will involve:

• Preparing and serving a variety of hot and cold meals and beverages
• Cleaning and maintaining guest areas
• Providing a professional and welcoming service to all visitors
• Ensuring guests’ dietary requirements are met
• Receiving and checking deliveries
• Collaborating with team members to ensure excellent guest experiences
• Responding flexibly to service needs, including evening and weekend shifts on a rota basis

About You

To be considered as a Hospitality Services Officer, you will need:

• The ability to communicate in English and Welsh
• Experience working in a similar commercial kitchen environment or to be qualified with City and Guilds 706/2 or equivalent
• A Basic Food, Health and Hygiene Certificate
• Experience in the preparation of meals for special diets

The closing date for this role is 9th September 2025.

Other organisations may call this role Catering Assistant, Waiter, Waitress, Food & Beverage Assistant, Kitchen Assistant, Bar Staff, Kitchen Porter, or Hotel Assistant.

So, if you want to take on this rewarding role as a Hospitality Services Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Details

• Seniority level: Associate
• Employment type: Contract
• Job function: Other
• Industries: Government Administration