National Customs Growth & Partnerships Lead

Kuehne + Nagel; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension plan

Route 2 Rewards scheme

Employee assistance programme

Job summary

Kuehne + Nagel in the United Kingdom is seeking a National Customs Business Development Manager to lead the growth strategy, drive new business, expand existing partnerships, and deliver innovative customs and trade compliance solutions.

You will build a national sales pipeline, articulate value propositions across brokerage, compliance, duty optimization, and consulting, and collaborate with operations and logistics teams to ensure smooth onboarding and cross‑selling opportunities.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or a related field.
• Proven experience in customs brokerage, trade compliance, business development, or international logistics.
• Strong commercial mindset with a successful track record in business development and customer growth.
• Expertise in strategic account management, solution selling, and customs-related service offerings.
• Solid understanding of customs regulations, international trade processes, and compliance requirements.
• Strong financial and commercial acumen, including pricing, profitability, and margin management.
• Proven ability to collaborate across cross-functional, regional, and global teams in a matrix organization.
• Strong communication, negotiation, and stakeholder management skills.

Responsibilities

• Develop and execute the corporate customs business development strategy aligned with country growth objectives.
• Identify, qualify, and secure new customs brokerage opportunities across key industry verticals while building and managing a healthy sales pipeline through CRM.
• Develop compelling value propositions covering customs brokerage, trade compliance, duty optimization, and consulting services to meet customer needs.
• Work closely with the Customs Operations team to ensure smooth implementation and customer onboarding and collaborate with Sea, Air, Road, Contract Logistics, and Sales teams to generate cross-selling on customs standalone opportunities.
• Support strategic RFQs, tenders, and customer presentations with customized customs solutions.
• Participate in customer business reviews (QBRs/MBRs) and executive meetings to strengthen strategic relationships.
• Support pricing strategy and ensure commercial proposals achieve targeted profitability.
• Represent the company at industry events, chambers of commerce, and customer networking activities.
• Mentor and support local sales teams to improve customs knowledge and opportunity generation.

Skills

Customs brokerage

Trade compliance

Business development

Strategic account management

Solution selling

Pricing & profitability

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or related field

Job description

Kuehne + Nagel in the United Kingdom is seeking a National Customs Business Development Manager to lead the growth strategy, drive new business, expand existing partnerships, and deliver innovative customs and trade compliance solutions.

You will build a national sales pipeline, articulate value propositions across brokerage, compliance, duty optimization, and consulting, and collaborate with operations and logistics teams to ensure smooth onboarding and cross‑selling opportunities.