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Kuehne + Nagel; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Pension plan

Route 2 Rewards scheme

Employee assistance programme

Job summary

Kuehne + Nagel in the United Kingdom is seeking a National Customs Business Development Manager to lead the growth strategy, drive new business, expand existing partnerships, and deliver innovative customs and trade compliance solutions.

You will build a national sales pipeline, articulate value propositions across brokerage, compliance, duty optimization, and consulting, and collaborate with operations and logistics teams to ensure smooth onboarding and cross‑selling opportunities.

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or a related field.
• Proven experience in customs brokerage, trade compliance, business development, or international logistics.
• Strong commercial mindset with a successful track record in business development and customer growth.
• Expertise in strategic account management, solution selling, and customs-related service offerings.
• Solid understanding of customs regulations, international trade processes, and compliance requirements.
• Strong financial and commercial acumen, including pricing, profitability, and margin management.
• Proven ability to collaborate across cross-functional, regional, and global teams in a matrix organization.
• Strong communication, negotiation, and stakeholder management skills.

Responsibilities

• Develop and execute the corporate customs business development strategy aligned with country growth objectives.
• Identify, qualify, and secure new customs brokerage opportunities across key industry verticals while building and managing a healthy sales pipeline through CRM.
• Develop compelling value propositions covering customs brokerage, trade compliance, duty optimization, and consulting services to meet customer needs.
• Work closely with the Customs Operations team to ensure smooth implementation and customer onboarding and collaborate with Sea, Air, Road, Contract Logistics, and Sales teams to generate cross-selling on customs standalone opportunities.
• Support strategic RFQs, tenders, and customer presentations with customized customs solutions.
• Participate in customer business reviews (QBRs/MBRs) and executive meetings to strengthen strategic relationships.
• Support pricing strategy and ensure commercial proposals achieve targeted profitability.
• Represent the company at industry events, chambers of commerce, and customer networking activities.
• Mentor and support local sales teams to improve customs knowledge and opportunity generation.

Skills

Customs brokerage

Trade compliance

Business development

Strategic account management

Solution selling

Pricing & profitability

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or related field

Job description

National Customs Business Development Manager

Lead the development and execution of the national customs growth strategy by driving new business acquisition, expanding existing customer partnerships, and collaborating across the organization to deliver innovative customs and trade compliance solutions.

How you create impact

• Develop and execute the corporate customs business development strategy aligned with country growth objectives.
• Identify, qualify, and secure new customs brokerage opportunities across key industry verticals while building and managing a healthy sales pipeline through CRM.
• Develop compelling value propositions covering customs brokerage, trade compliance, duty optimization, and consulting services to meet customer needs.
• Work closely with theCustomsOperations team toensure smooth implementationand customer onboarding and collaborate with Sea, Air, Road, Contract Logistics, and Sales teams to generate cross-sellingoncustom standalone opportunities.
• Support strategicRFQs, tenders, and customer presentations with customized customs solutions.
• Participate in customer business reviews (QBRs/MBRs) and executive meetings to strengthen strategic relationships.
• Supportpricing strategyand ensure commercial proposals achieve targeted profitability.
• Represent the company at industry events, chambers of commerce, and customer networking activities.
• Mentor and support local sales teams to improve customs knowledge and opportunity generation.

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What we would like you to bring

• Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or a related field.
• Proven experience in customs brokerage, trade compliance, business development, or international logistics.
• Strong commercial mindset with a successful track record in business development and customer growth.
• Expertise in strategic account management, solution selling, and customs-related service offerings.
• Solid understanding of customs regulations, international trade processes, and compliance requirements.
• Strong financial and commercial acumen, including pricing, profitability, and margin management.
• Proven ability to collaborate across cross-functional, regional, and global teams in a matrix organization.
• Strong communication, negotiation, and stakeholder management skills.

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/6 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.