National Customs Growth Lead

Kuehne+Nagel; Birmingham; On-site; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Kuehne+Nagel pension plan

Route 2 Rewards scheme

Employee assistance programme

Job summary

Kuehne+Nagel is seeking a National Customs Business Development Manager in the United Kingdom to optimise logistics and lead the national customs growth strategy. You will drive new business, expand partnerships, and collaborate across Sea, Air, Road, Contract Logistics, and Sales teams to deliver innovative customs and trade compliance solutions.

You will identify opportunities, build a strong sales pipeline, and develop value propositions in customs brokerage, trade compliance, duty

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, International Trade, or a related field.
• Proven experience in customs brokerage, trade compliance, business development, or international logistics.
• Strong commercial mindset with a successful track record in business development and customer growth.
• Expertise in strategic account management, solution selling, and customs-related service offerings.
• Solid understanding of customs regulations, international trade processes, and compliance requirements.
• Strong financial and commercial acumen, including pricing, profitability, and margin management.
• Proven ability to collaborate across cross-functional, regional, and global teams in a matrix organization.
• Strong communication, negotiation, and stakeholder management skills.

Responsibilities

• Develop and execute the corporate customs business development strategy aligned with country growth objectives.
• Identify, qualify, and secure new customs brokerage opportunities across key industry verticals while building and managing a healthy sales pipeline through CRM.
• Develop compelling value propositions covering customs brokerage, trade compliance, duty optimization, and consulting services to meet customer needs.
• Work closely with the Customs Operations team to ensure smooth implementation and customer onboarding and collaborate with Sea, Air, Road, Contract Logistics, and Sales teams to generate cross-selling on custom standalone opportunities.
• Support strategic RFQs, tenders, and customer presentations with customized customs solutions.
• Participate in customer business reviews (QBRs/MBRs) and executive meetings to strengthen strategic relationships.
• Support pricing strategy and ensure commercial proposals achieve targeted profitability.
• Represent the company at industry events, chambers of commerce, and customer networking activities.
• Mentor and support local sales teams to improve customs knowledge and opportunity generation.

Skills

Communication skills

Negotiation

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Business, Logistics, Supply Chain, International Trade, or related field

Job description

Kuehne+Nagel is seeking a National Customs Business Development Manager in the United Kingdom to optimise logistics and lead the national customs growth strategy. You will drive new business, expand partnerships, and collaborate across Sea, Air, Road, Contract Logistics, and Sales teams to deliver innovative customs and trade compliance solutions.

You will identify opportunities, build a strong sales pipeline, and develop value propositions in customs brokerage, trade compliance, duty