National Coffee Technical Leader

Allpress Espresso Ltd; Greater London; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Wellhub access (wellbeing platform)

Free weekly beans for home

Cycle to work scheme

30% off all retail goods

Discounts with community partners

Job summary

Allpress Espresso Ltd is seeking a National Technical Manager to lead and develop a team of Technicians, delivering safe, efficient, and consistently high service across the UK.

This hands‑on leadership role focuses on people management, planning and customer engagement, driving continuous improvement and collaborating with cross-functional teams to maintain service standards in a fast-paced coffee operations environment.

Qualifications

• Experience leading technical or operational teams.
• Excellent communication and relationship-building with customers.
• Strong organisational skills and ability to manage multiple priorities.
• Experience in technical service, field service, equipment, or hospitality.

Responsibilities

• Lead and develop a team of Technicians across the UK.
• Oversee scheduling, resource planning and service delivery.
• Collaborate with internal teams and external suppliers.
• Drive continuous improvement and uphold safety standards.

Skills

Team leadership

People management

Customer service

Communication skills

Operations planning

Coffee industry experience

Job description

Allpress Espresso Ltd is seeking a National Technical Manager to lead and develop a team of Technicians, delivering safe, efficient, and consistently high service across the UK.

This hands‑on leadership role focuses on people management, planning and customer engagement, driving continuous improvement and collaborating with cross-functional teams to maintain service standards in a fast-paced coffee operations environment.