National Account Manager (FMCG NAM)

TieTalent; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading food production company is seeking a National Account Manager to enhance relationships with top UK retail partners. This hybrid role involves strategic development, account management, and collaboration with internal teams to ensure service excellence. The ideal candidate will have a strong commercial acumen and experience in managing retail accounts.

Benefits

Performance bonus up to 10%

Monthly car allowance of £550

Private health insurance

Company pension with 6% employer contribution

25 days annual leave + 8 UK bank holidays

Comprehensive wellbeing support

Qualifications

• Minimum 2 years managing major UK grocery or retail accounts.
• Proven success in securing new business and expanding distribution.

Responsibilities

• Develop and execute strategies to drive growth and exceed objectives.
• Take ownership of customer accounts and manage promotions.

Skills

Negotiation

Communication

Commercial Awareness

Tools

Microsoft Office

Job description

Location: Hybrid role, home based with initially 2 to 3 days per week in the London office depending on customer requirements. Then moving to 1 to 2 days in the office.

Salary: Competitive, based on experience, with bonus scheme, car allowance, and full benefits package.

A leading food production company with a strong presence in London is looking for a dynamic National Account Manager to oversee and grow relationships with top-tier UK retail partners.

What You’ll Be Doing

As a pivotal part of the commercial team, you will:

1. Develop and execute tailored strategies to drive growth and exceed account objectives.
2. Collaborate closely with internal teams to ensure seamless communication and service delivery.
3. Take full ownership of customer accounts, managing promotions, pricing, distribution, and product visibility both in-store and online.
4. Lead customer projects from concept to completion, ensuring excellence at every touchpoint.
5. Maintain up-to-date records and ensure smooth coordination with supply chain and logistics.
6. Drive negotiations with confidence – from securing new listings to adjusting pricing and promotional plans.
7. Monitor account performance, analyse data, generate insights, and proactively adjust plans to maximise outcomes.

What We’re Looking For

• Previous experience managing major UK grocery or retail accounts (minimum 2 years required).
• Strong commercial awareness, confident in interpreting data and translating it into actionable plans.
• Proven success in securing new business and expanding distribution opportunities.
• Skilled in negotiation, building rapport, and influencing decision-makers.
• High proficiency in Microsoft Office, especially Excel, PowerPoint, and Word.
• A collaborative mindset and ability to work cross-functionally with marketing, supply chain, and NPD teams.
• Excellent communication skills, both written and verbal.

Personal Attributes

• Self-starter with an entrepreneurial spirit and a strong drive to deliver.
• Positive, hands-on approach – ready to support the wider team wherever needed.
• Naturally inquisitive, open-minded, and adaptable in fast-paced environments.
• Brings enthusiasm, curiosity, and a solutions-focused attitude to the table.
• Committed to continuous learning and contributing to a culture of growth and innovation.

Must have the right to work in the UK.

What’s In It For You

• Ongoing professional training and development opportunities.
• Attractive salary package with up to 10% performance bonus.
• Monthly car allowance of £550.
• Private health insurance (individual cover).
• Company pension with 6% employer contribution.
• 25 days annual leave + 8 UK bank holidays.
• Comprehensive wellbeing support, including free eye tests, flu vaccinations, and more.
• Recognition rewards for long service milestones.

If you would like to apply for this role, please send an up-to-date copy of your CV to Kate Evans as soon as possible.

Nice-to-have skills

• PowerPoint

Location: London, England

Role: Business Developer / Sales Development Representative