National Account Manager

Restore plc; Greater London; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Life assurance

Annual leave

Pension scheme

Share save

Volunteer day

Long service recognition

Eyecare voucher

Retail discounts

Family leave

Employee assistance

Job summary

Restore plc is seeking a National Account Manager (Private Sector) to protect and grow a portfolio of key private sector customers across Central England, the Midlands or Northwest. You will manage relationships, review performance and coordinate with internal teams to deliver exceptional service.

The role requires strong account management and negotiation skills, a full UK driving license, and the ability to create winning proposals and maintain accurate CRM records.

Qualifications

• Experience managing and growing B2B customer accounts.
• Strong relationship-building and stakeholder management skills.
• Commercially aware with ability to identify growth opportunities.
• Confident communication, presentation and negotiation skills.
• Organised, self-motivated and able to manage multiple priorities.
• Experience using CRM systems and Microsoft Excel.
• Full UK driving license required

Responsibilities

• Manage and develop a portfolio of national accounts, retaining and growing revenue.
• Build strong relationships with key customer stakeholders through regular engagement and account reviews.
• Identify opportunities to introduce additional Restore services and solutions.
• Develop and maintain a strong pipeline through proactive account planning.
• Prepare proposals, quotations and tender responses where required.
• Keep CRM records, pipeline updates, forecasts and reports accurate and up to date.
• Work closely with operational and support teams to deliver excellent customer outcomes.

Skills

Account management

Relationship building

Negotiation skills

MS Excel

CRM systems

Driving license

Tools

CRM software

Job description

About The Role

National Account Manager (Private Sector)

Location: Central England, Midlands or Northwest of England
Contract Type: Full-Time / Permanent
Hours: Monday - Friday, 8:30am - 5:00pm
Salary: £35 - £42,000 per annum plus car allowance

As a National Account Manager, you will be responsible for protecting, retaining and growing a portfolio of key private sector customers. Through strong relationship management, commercial awareness and proactive account planning, you will ensure customers receive an exceptional experience while identifying opportunities to increase revenue and strengthen long‑term partnerships.

Responsibilities

• Manage and develop a portfolio of national accounts, retaining and growing revenue.
• Build strong relationships with key customer stakeholders through regular engagement and account reviews.
• Identify opportunities to introduce additional Restore services and solutions.
• Develop and maintain a strong pipeline through proactive account planning.
• Prepare proposals, quotations and tender responses where required.
• Keep CRM records, pipeline updates, forecasts and reports accurate and up to date.
• Work closely with operational and support teams to deliver excellent customer outcomes.

Skills, Knowledge and Experience

• Experience managing and growing B2B customer accounts.
• Strong relationship‑building and stakeholder management skills.
• Commercially aware, with the ability to identify growth opportunities.
• Confident communication, presentation and negotiation skills.
• Organised, self‑motivated and able to manage multiple priorities.
• Comfortable using CRM systems and Microsoft Excel.
• Full UK driving license required

Why Join Us?

Join a business that values long‑term customer relationships and gives you the autonomy to manage, develop and grow a portfolio of key accounts. You'll work with a supportive team, make a tangible impact on customer success, and play an important role in driving the continued growth of our business.

About Us

At Restore Information Management, we help organisations protect, manage and access their information with confidence. As the UK's largest independently owned Information Management company, we support over 6,300 customers with secure physical and digital information solutions.

With over 30 years of expertise, industry‑leading facilities and a customer‑first approach, we're trusted to deliver exceptional service and go the extra mile to solve our customers' challenges. Join us and be part of a business where your contribution truly makes a difference.

What We Can Offer You:

• Life assurance
• Annual leave entitlement (starting with 20 – 25 days + bank holidays)
• Contributory pension scheme
• Share save scheme
• Paid volunteer day
• Long service recognition
• Eyecare voucher
• Retail discounts
• Family leave
• Employee assistance programme

We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you

As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.