National Account Manager

WEETABIX LIMITED; Barton Seagrave; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading food company in the UK is looking for a customer account manager to oversee key customer accounts and drive growth in the Out of Home sector. The role includes managing P&L responsibilities, delivering on commercial plans, and developing customer-focused initiatives. The ideal candidate possesses strong stakeholder management skills and an understanding of the complexities in the food service channel. This position offers a hybrid work model and various benefits, including an annual bonus and professional development opportunities.

Benefits

15% Annual bonus

Double-matched pension scheme

25 days annual leave

Healthcare plan

Employee discounts

Flexible work opportunities

Qualifications

• Proven experience in managing customer accounts effectively.
• Ability to develop win-win solutions in a complex channel.
• Strong understanding of Out of Home sector and its operations.

Responsibilities

• Manage key customer accounts and drive growth.
• Conduct P&L management and budget delivery.
• Lead internal management of total Out of Home accounts.

Skills

Customer account management

P&L accountability

Attention to detail

Resilience

Stakeholder management

Job description

About Weetabix

At Weetabix, we believe that diverse teams drive better ideas, stronger decisions, and a more inclusive workplace for everyone. We are committed to building an organisation where people from all walks of life feel they belong, where different voices, experiences, and backgrounds are valued and respected.

Closing date

18th January

Interview process

Initial Teams interview followed by a Face‑to‑Face interview at our site in Burton Latimer.

Working pattern

We operate a hybrid working pattern of 2 days a week in our offices, and are committed to providing flexibility where needed. Weetabix Wednesday, everyone comes into our Burton Latimer office for some great collaboration and meetings – it’s a must!

We’re happy to make reasonable adjustments throughout the recruitment process – just let us know how we can support you.

About the role

This role is responsible for guiding the customer agenda within key customer accounts throughout our business and into their businesses. The successful candidate will have accountability for Out of Home direct customers, Key End Users & 3rd Party Field Sales agencies.

This is a sales‑focused customer management role that aims to seek out key growth areas and profitably grow Weetabix sales with the support of the virtual team. In addition to the external customer management, you will be expected to be an ambassador for the commercial team, supporting the Head of Sales / Sales Controller.

Key responsibilities

• Full P&L accountability and responsibility to include the delivery of the FY Budget plan across all categories in the customers.
• Drive awareness & deliver commercial plans across the relevant channels and customers to ensure the best delivery of Perfect Shop and Perfect E‑shop.
• Develop mutually beneficial JBPs where applicable to include the end‑to‑end ownership of customer initiatives and projects.
• Lead internal management of total Out of Home direct accounts from invoices, promotions, P watering and demand management, working in close partnership with theurban business partners.
• Execute branded and customer‑branded cost increases as appropriate.
• Ownership of any relevant customer initiatives, and evaluate and execute specific projects.
• Coaching and development of direct team, where applicable, and supporting and coaching the virtual team as appropriate.

Key Know How

• Awareness of the complexity of managing flavored dishwasher, Foodservice, or End User accounts, with the ability to help shape the Out of Home channel strategy and take ownership of delivering it.
• Excellent attention to detail and organisation skills, with the ability to propuesta all aspects of a customer account and a good understanding of the Out of Home channel and its key operators.
• High levels of resilience and curiosity about customers, with the ability to develop win‑win solutions in a complex and varied channel, balancing customer direction with end‑user needs.
• Ability to act as an advocate for the Out of Home channel internally, building understanding, raising awareness, and clearly communicating the opportunities available and how to maximise them.

Benefits

• 15% Annual bonus
• Double‑matched pension scheme (up to 12% from us)
• 25 days annual leave increasing with service
• Annual Salary review
• Healthcare plan
• Discounted Weetabix products
• Continued investment in your personal development
• Ability to purchase up to 5 additional days of annual leave
• Access to 24‑/7 counselling service (via Groceryantara partnership)
• Flexible Work Opportunities
• Enhanced Maternity / Paternity / Adoption Leave
• Additional Time Off for Fertility Treatment and Neonatal Care
• Working Parents Support Group
• Fully stocked kitchens with our delicious products for you to enjoy

We benchmark roles based on your skills and experience, so we do not advertise fixed salary ranges.

Unfortunately, we are unable to provide sponsorship for this position; therefore, we are seeking candidates who do not require sponsorship.

We utilise our Preferred Agency Supplier Partners as and when we require additional support.