National Account Executive

GM Marketing (Ireland) Ltd.; Belfast; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in Belfast is seeking an Entry Level National Accounts Executive to support sales and administration activities. The role involves managing account processes, ensuring smooth operations, and collaborating with internal teams to achieve KPIs. Ideal candidates will have strong commercial acumen and excellent interpersonal skills. This full-time position offers a dynamic work environment with opportunities for growth.

Qualifications

• Minimum 1 year experience supporting commercial teams.
• Strong commercial acumen and IT proficiency required.

Responsibilities

• Manage account processes and customer queries.
• Liaise with internal stakeholders across various functions.

Skills

Attention to detail

Interpersonal skills

Time management

Sales experience

Education

Experience in a similar role

Tools

Excel

PowerPoint

Word

Job description

3 days ago Be among the first 25 applicants

Your hours of work will accumulate to a total of 37.5 hours per week, working Monday to Friday from 8.30am to 5.00pm. Friday – 8.30am-4.00pm

JOB SUMMARY:

Reporting to the Senior National Accounts Manager, you will become the sales and administration support between GM Marketing and specific external customers such as Musgrave, Tesco and BWG. Internally you will play a crucial role in keeping other functions such as finance and operations and field sales, abreast of account activities. Data interrogation and provision of insights from GM field support system (Intellibrand) and customer EPOS data will also be an important part of the role

DUTIES & RESPONSIBILITIES:

With External Customers

• Management of the back of houses processes involved in the smooth running of an account such as;

-Promotional nominations

-Price file management

-NLF completion

-Promotional track and reporting

-Supporting in range reviews and customer facing meeting.

-Dealing with and responding to customer queries promptly

• Build a proactive relationship with required admin and replenishment personnel in your allocated customers

With Internal Customers

• Ensuring agreed processes around promotions, accruals and pricing are adhered to
• Supporting in various projects to ensure first rate execution.
• Feedback information relating to account performance.
• Deal with customer service queries and adhoc customer complaints.
• Liaise with key internal stakeholders within Commercial, Operations, Finance, Purchasing, Supply Chain, Marketing and Customer Support to ensure the information flow is in place for the key KPI’s to be achieved.

•Within this there is focus of working with finance to ensure all procedures are followed

General

• Provide general support to management by being flexible to work additional hours and assist with overflow work from colleagues as needed to ensure that the business runs smoothly.
• Participate in all essential and required training to carry out your role efficiently and safely.
• Participate in and attend departmental or Company meetings as required.
• Ensure that company health, safety and environmental policies are always observed when conducting duties or when escorting visitors/customers on site.

Preferred experience but not essential

• Systems experience- PIMS and Tesco connect.
• Field Sales CRM Systems – Intellibrand or Salesforce

The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties required by the Management Team within GM Marketing.

PERSON SPECIFICATION

Experience

• A minimum of 1 years previous experience in a similar role or experience of supporting commercial teams

Knowledge, Skills & experiences

• Strong commercial acumen to understand the detail behind commercial proposals which can be developed into joint business plans.
• High level of IT proficiency- Word, PowerPoint & excel.
• Attention to detail in a high-pressured environment.
• Excellent interpersonal skills and written and oral communication skills to enable the development of highly effective internal and external partnerships.
• A highly developed influencing style and comfortable with constructively challenging and being challenged.
• Proficient in personal planning and time management.
• Experience of budgetary management.
• Experience from a complex distribution business or solutions provider.
• Demonstrates integrity, resilience, and energy to thrive in an extremely fast-paced environment.
• Demonstrates strategic thinking and a passion to win attitude.
• Ability to work hard to maintain timely flow of customer requirements.
• Ability to analyse data to drive informed decisions.
• Ability to drive results by working collaboratively in a team structure.
• A high degree of learning agility and emotional intelligence.
• Sales & Customer care experience in a retail/wholesale channel
• Planning and organising ability

Behaviours

• Recognition that ‘attitude’ is key to success, consisting of openness, confidence, enthusiasm, and a strong work ethic.
• Speaks with passion and knowledge about our brands.
• Demonstrates pride in who we are and what we do.
• Takes commitments seriously and does what they say they will do.
• Seizes opportunities to adapt and grow quickly.
• Is open to personal learning and development continually improving and growing.
• Works with others in a way which demonstrates we’re in it together.
• Builds relationships and partnerships underpinned by openness honesty and respect.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

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