National Account Coordinator at The Menu Partners

The Menu Partners; Bicester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

20 Days holiday

Bank Holiday

Company Pension

Life Assurance

Job summary

The Menu Partners in Bicester, England, is seeking a National Account Coordinator to manage and grow national accounts. This full-time, on-site role works closely with senior account managers, clients, and internal teams to deliver excellent service and sustain strong relationships.

You will coordinate projects, track key metrics, and support logistics and operations to ensure timely delivery. The ideal candidate is organized, detailed, and passionate about delivering outstanding customer

Qualifications

• Proven experience in account coordination, project management, or related roles within foodservice/hospitality/retail sectors.
• Strong communication and interpersonal skills with the ability to build relationships with clients and internal teams.
• Excellent organisational skills with the ability to manage multiple projects and meet deadlines.
• Proactive, solution-focused approach with ownership of tasks.

Responsibilities

• Account Management: primary point of contact for accounts, delivering excellent customer service and handling inquiries.
• Project Coordination: plan and execute projects, ensuring milestones are met on time and within budget.
• Client Liaison: maintain regular communication with stakeholders to understand needs and expectations.
• Data Management & Reporting: track metrics and provide analysis to senior management on progress.
• Collaboration: work with transport and operations to ensure smooth project execution and client satisfaction.
• Problem Solving: address issues raised by clients and resolve them promptly.

Skills

Account coordination

Project management

Client relationships

Organisational skills

Communication skills

Proactive/problem-solving

Job description

Apply for National Account Coordinator at The Menu Partners in Bicester, ENG, GB. This Full time on site position offers great opportunities for career growth.

Who Are The Menu Partners and What Do We Do?

The Menu Partners (TMP) is a fast-paced, high-performing food production and distribution business supporting premium hospitality customers across the UK. We take pride in delivering exceptional service, high-quality products, and reliable logistics solutions. We are a forward-thinking food solutions business, built on a passion for quality, innovation, and exceptional service. As one of the UK’s leading end-to-end food partners, we bring together expertise in sourcing, manufacturing, logistics, and menu development to help our customers thrive in an ever-changing market. At The Menu Partners, we don’t just supply food—we create smarter, more efficient, and more sustainable ways of working. Our mission is to empower chefs, operators, and brands with the products, insight, and support they need to deliver outstanding food experiences every day. Our people are central to our success, and as we continue to grow, we are investing in building a strong, proactive transport function that supports our logistics operation and ensures seamless service delivery to our customers.

About The Role

As a National Account Coordinator, you will play a key role in ensuring the smooth management and growth of national accounts within our Menu Partners division. You will work closely with senior account managers, clients, and internal teams to maintain strong relationships, coordinate project timelines, and ensure our clients receive the highest level of service.

Key Responsibilities

• Account Management: Serve as the primary point of contact for accounts, providing excellent customer service and responding to inquiries.
• Project Coordination: Support the planning and execution of projects related to The Menu Partners initiative, ensuring all milestones are met on time and within budget.
• Client Liaison: Communicate regularly with key stakeholders to understand their needs, expectations, and challenges, ensuring their requirements are effectively met.
• Data Management & Reporting: Track key account metrics, prepare reports, and provide analysis to senior management on account performance and project progress.
• Collaboration: Work closely with internal departments including transport and operations to ensure smooth project execution and client satisfaction.
• Problem Solving: Proactively address any issues or concerns raised by clients, working collaboratively to resolve them in a timely manner.

What we are looking for

We are looking for someone who is organised, detail-oriented, and has a strong passion for delivering exceptional customer experiences.

Ideal Candidate Skills & Experience

• Proven experience in account coordination, project management, or a related role (ideally within the foodservice, hospitality, or retail sectors).
• Strong communication and interpersonal skills with the ability to build relationships with clients and internal teams.
• Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• A proactive, solution-focused approach with a willingness to take ownership of tasks.

Why Join Us at The Menu Partners?

Join a fast-growing and innovative company that is redefining customer experiences in the culinary and event space.

We offer an empowering team culture, the opportunity to work on exciting, well-managed events, and a supportive, resilient team environment.

We are committed to supporting your career growth with thorough training and ongoing development.

Benefits

• 20 Days holiday
• Bank Holiday
• Company Pension
• Life Assurance

We are committed to being an equal opportunities employer.