National Account Coordinator

The Menu Partners; Bicester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

20 Days holiday + Bank Holiday

Company Pension

Life Assurance

Job summary

The Menu Partners is seeking a National Account Coordinator to manage and grow national accounts across the UK. You will work with senior account managers, clients and internal teams to ensure exceptional service, timely deliverables and strong relationships.

Key responsibilities include account management, project coordination, client liaison, data reporting and cross-department collaboration with transport and operations.

Qualifications

• Experience in account coordination, project management or related role.
• Strong client relationship and stakeholder management skills.
• Excellent organisational ability to manage multiple projects and deadlines.
• Proactive, solution‑oriented approach with ownership mindset.

Responsibilities

• Account Management: primary point of contact for accounts; provide excellent customer service and respond to inquiries.
• Project Coordination: plan and execute projects; ensure milestones are met on time and within budget.
• Client Liaison: communicate with key stakeholders to understand needs and challenges.
• Data Management & Reporting: track metrics, prepare reports, analyze account performance.
• Collaboration: work with transport and operations to ensure smooth project execution.
• Problem Solving: address issues raised by clients and resolve them promptly.

Skills

Account coordination

Project management

Client liaison

Data reporting

Communication

Job description

Who Are The Menu Partners and What Do We Do?

The Menu Partners (TMP) is a fast-paced, high-performing food production and distribution business supporting premium hospitality customers across the UK. We take pride in delivering exceptional service, high-quality products, and reliable logistics solutions.

We are a forward-thinking food solutions business, built on a passion for quality, innovation, and exceptional service. As one of the UK’s leading end-to-end food partners, we bring together expertise in sourcing, manufacturing, logistics, and menu development to help our customers thrive in an ever-changing market.

At The Menu Partners, we don’t just supply food—we create smarter, more efficient, and more sustainable ways of working. Our mission is to empower chefs, operators, and brands with the products, insight, and support they need to deliver outstanding food experiences every day.

Our people are central to our success, and as we continue to grow, we are investing in building a strong, proactive transport function that supports our logistics operation and ensures seamless service delivery to our customers.

About The Role

As a National Account Coordinator, you will play a key role in ensuring the smooth management and growth of national accounts within our Menu Partners division. You will work closely with senior account managers, clients, and internal teams to maintain strong relationships, coordinate project timelines, and ensure our clients receive the highest level of service.

• Account Management: Serve as the primary point of contact for accounts, providing excellent customer service and responding to inquiries.
• Project Coordination: Support the planning and execution of projects related to The Menu Partners initiative, ensuring all milestones are met on time and within budget.
• Client Liaison: Communicate regularly with key stakeholders to understand their needs, expectations, and challenges, ensuring their requirements are effectively met.
• Data Management & Reporting: Track key account metrics, prepare reports, and provide analysis to senior management on account performance and project progress.
• Collaboration: Work closely with internal departments including transport and operations to ensure smooth project execution and client satisfaction.
• Problem Solving: Proactively address any issues or concerns raised by clients, working collaboratively to resolve them in a timely manner.

What we are looking for:

We are looking for someone who is organised, detail-oriented, and has a strong passion for delivering exceptional customer experiences. The ideal candidate will have:

• Proven experience in account coordination, project management, or a related role (ideally within the foodservice, hospitality, or retail sectors).
• Strong communication and interpersonal skills with the ability to build relationships with clients and internal teams.
• Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• A proactive, solution-focused approach with a willingness to take ownership of tasks.

Why Join Us at The Menu Partners?

Join a fast-growing and innovative company that is redefining customer experiences in the culinary and event space. We offer an empowering team culture, the opportunity to work on exciting, well-managed events, and a supportive, resilient team environment.

We are committed to supporting your career growth with thorough training and ongoing development.

You can also enjoy benefits such as:

• 20 Days holiday + Bank Holiday
• Company Pension
• Life Assurance

We are committed to being an equal opportunities employer.